i am shure astaro team reads all posts, but i think they have not time to answer all posts. they invest the answer time in develop [;)]
Astaro-Report-Manager is an new feature to do a central reporting for asl-firewalls, e.g. you have to administrate a lot of, you can central see what happens. also you can correlate you data.
[ QUOTE ] To answer all the questions in this UBB by an astaro employee would need tons of time and menpower.
[/ QUOTE ] It's painfully obvious Astaro is not spending ANY time on this board to answer even the most important questions
If they don't want to be expected to post reply's to our problems and known bugs, then Astaro should not post here at all. If you do it a little then more is going to be expected. It's pretty obvious by Astaro's lack of participation here the past couple of weeks, that they have basically decided on the "hands off" approach! From what I can see, there have been only a handfull of Astaro posts in the last two weeks. I'd like to think that means they are working on the bugs. But then again they just came out with 5.025, which as we know is more about another new feature than anything else. So I'm not holding my breath about them spending more time on the bugs! [:(]
They've got to know that all this bad press on this board does not boad well for thier business, especially with regards to potential customers. Not only that but some of the best advertisement they can have is by the customers themselves. I have a feeling Astaro recommendations won't come as easily from current users at this point and time! And if it does it will probably come with a word of caution!
yep,many matter was dropped,but to tell the truth..you are wrong.,this because you make a noise without fondation..
I've make moderator in position to know the existence of this tread..
what "noise" are you referring to? Some of us know Astaro is busy right now and are voicing our concerns. Some may post out of sheer frustration. Plus i am sure the moderators already know of this thread.....Simply saying"you are making noise without a foundation" is exactly what you just did..this is not an argument just trying to belittle somebody.
[ QUOTE ] yep,many matter was dropped,but to tell the truth..you are wrong.,this because you make a noise without fondation.. I've make moderator in position to know the existence of this tread..
if u dont like this product,just dont use it.
Regards lin
[/ QUOTE ]
sit back and relax most of the users here are old asl irons - so i think that you're not really in the position to say kinda stuff, but hey you're the man [;)]
people draw conclusions based on the information they have.
As it stands there are three key facts:
Astaro make very little information available via this forum. Astaro has identified bugs in the firewall. Astaro are releasing new features in favour of fixes.
No matter how much you debate it these three facts are true.
In my opinion two things make this thread so popular.
Lack of information via this forum from Astaro and the simple undeniable fact of anyone who is interested in security (e.g. all here) that security devices and software should not have identified bugs with no impending solution.
Cap this of with users waiting eagerly for bug fix patches to fix the problems they "personally" are having and it is a recipe for bad relations.
In my opinion Astaro should:
Start a public bug tracker Dedicate some man power to these forums Release bug fixes until we have at least one stable V5 release
and then the prolem goes away.
If this is not possible then do what all big linux projects do... have a stable and devleopment branch.
At the end of the day it is lack of information that has caused this (which is one of many) threads.
I've been following this thread in silence, biting my tongue. But enough is enough, I've got to say something, and just let the chips fall where they may:
The beating up on Astaro in this thread (and some others) is unhelpful. If some of you think Astaro has issues, go use some of the other firewalls on the market -- none of them are perfect. There isn't a single piece of software or an operating system that doesn't have bugs that need fixing, and most companies just leave the bugs in and hope the users will put up with them. It seems to me that Astaro goes out of their way to make ASL the best it can be -- and they're doing a damn good job. Just go to the ICSA website and compare Astaro against all the other firewalls in the 4.0 criteria certified list -- most of them are dysfunctional toys compared to Astaro. There is NO DOUBT that ASL has some bugs that need fixing, but there is also no doubt that Astaro developers are chewing their fingers down to the knuckles and burning the midnight oil to get it right.
I apologize if my comments offended any individual -- I'm speaking to this whole thread in general.
I'm with OfficeDefender, You're getting about a million times more than you paid for. If you're a commercial client, use the support you're paying for. These forums are for FREE support for the FREE product you're using. Would you apply a windows service pack before seeing what other problems it creates. That the risk us "early adopters" run for being on the edge. If you're so offended that Astaro doesn't pay attention to this forum the way you think they should, try Smoothwall and Dick Morrell's attitude. We'll see you back here REAL soon.
OfficeDefender, I fully understand and agree with you in many ways but I have to say that releasing a new feature prior to a bug fixes was not a great idea.
Releasing new features before bug fixes may be Astaros policy but I do not agree with it.
I also agree that no piece of software does not have bugs.
But i reiterate my point, the ONLY REAL problem with Astaro is lack of information causing legitimate paying users to make assumptions that may ultimately be wrong.
As for Smoothwall do even go there... I too have been on the end of that terrible terrible attitude.
of course the easiest thing is to say -> "if you don't like it don't use it", but i think we all agree if we say that this is chicken .... and not really professional.
i can't belive that there are people out there (in the security business) defending products (security products) that are buggy.
and the best thing is that those become angry here, when they read negativ response from "home users".
sorry dudes -> i'm a home user but why shouldn't i tell the world that this software is not really usable at the moment??!
of course there are people out there (astaro partners, etc) who maybe think that they get invited to a cup of coffe by astaro for shutting up the home users mouths, but mine will stay open -> not with me dudes, not with me
of course the easiest thing is to say -> "if you don't like it don't use it", but i think we all agree if we say that this is chicken .... and not really professional.
i can't belive that there are people out there (in the security business) defending products (security products) that are buggy.
and the best thing is that those become angry here, when they read negativ response from "home users".
sorry dudes -> i'm a home user but why shouldn't i tell the world that this software is not really usable at the moment??!
of course there are people out there (astaro partners, etc) who maybe think that they get invited to a cup of coffe by astaro for shutting up the home users mouths, but mine will stay open -> not with me dudes, not with me
i can't belive that there are people out there (in the security business) defending products (security products) that are buggy.
[/ QUOTE ]
Uhm.. if none of the security products on the market had bugs, then why would every vendor release patches, updates, etc?
And what about people running something like Symantec or Checkpoint or even MS ISA server on an extremely buggy OS like Windows? That doubles the trouble for a firewall.
So don't act like Astaro is the only product with bugs in it.
I use almost every single feature included in ASL, and I have had very few problems with any feature. Maybe it is because I run them on decent hardware, and not try to make it run on a Pentium 200 or some old crap like that?
i can't belive that there are people out there (in the security business) defending products (security products) that are buggy.
[/ QUOTE ]
Uhm.. if none of the security products on the market had bugs, then why would every vendor release patches, updates, etc?
And what about people running something like Symantec or Checkpoint or even MS ISA server on an extremely buggy OS like Windows? That doubles the trouble for a firewall.
So don't act like Astaro is the only product with bugs in it.
I use almost every single feature included in ASL, and I have had very few problems with any feature. Maybe it is because I run them on decent hardware, and not try to make it run on a Pentium 200 or some old crap like that?
[/ QUOTE ]
you know what is hilarious about this? MOST of the users reporting problems are on p-4' 2.0 ghz and up and athlon xp's..many(maybe not most with at least 256 or more of ram and 20-100 gig drives. Hardware is not the issue.
you think that you are a really nice guy?! let me ask you something - would you eat sh.. if it's for free or cheap enough with a lot of features? we're talking about the stability of asl and not whether it's cheap or not -> i'm a homeuser and i use it for free, well that's nice, but i think it's ok to get an answer what's going on with this product.
but it seems that you should better keep watching out the bargain-basements
you think that you are a really nice guy?! let me ask you something - would you eat sh.. if it's for free or cheap enough with a lot of features? we're talking about the stability of asl and not whether it's cheap or not -> i'm a homeuser and i use it for free, well that's nice, but i think it's ok to get an answer what's going on with this product.
but it seems that you should better keep watching out the bargain-basements
[/ QUOTE ]
As I have said before, I have 7 ASL installations which all run perfectly stable. I run v5 @ home on a P3-600MHz 256MB ram... no problems... with content filtering, IDS, AV, and HA modes....
As I have said before, I have 7 ASL installations which all run perfectly stable. I run v5 @ home on a P3-600MHz 256MB ram... no problems... with content filtering, IDS, AV, and HA modes....
And no.. I would not eat sh..
[/ QUOTE ]
Hi,
Redman...why telling users of your p3 600GHZ/256MB with all features enabled works well....?
THANKS for let them think they are right, shouting out unstable and buggy with such minimum Hardware.
ASL 5.025 isnt very supportable with such Hardware you posted and all the features enabled, sorry.
Are you really running v5.023 + web/av enabled ?
I agree with you that V5 runs stable , i have many installations aswell and am lucky with that Product.
I only have one thing open,and that is the HTTP-Proxy "Bug" introduced in v5.023 with AV enabled...and thats very bad stuff because it affects each user of the firewall.
Cannot tell my !paying! Customers that they should disable WEB/AV scanning....cannot tell them that we have to make a new installation because of this issue.
Hope this issue will be resolved SOON.
Redman...why telling users of your p3 600GHZ/256MB with all features enabled works well....? THANKS for let them think they are right, shouting out unstable and buggy with such minimum Hardware. ASL 5.025 isnt very supportable with such Hardware you posted and all the features enabled, sorry. Are you really running v5.023 + web/av enabled ?
[/ QUOTE ]
Why? Because it is the truth..... however I also only have at most THREE users going though it. And YES I am running all features.
Why do you guys have to be so aggresive in your replies?
