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"remote access" tab will not appear

jaypeetee
I followed along in the "Remote Access via IPSec - Configuring ASG and Client" PDF but I cannot get the tab to appear.

Any hints as to what i'm doing wrong?


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  • 0
    I'm guessing that youre referring to the tab in the User Portal - right?

    Two conditions are necessary and sufficient if you already can log into the User Portal.  First, on the 'Advanced' tab of the User Portal setup, you must not disallow Remote Access.  Second, you must be logged into the Portal as an 'Allowed User' of IPsec Remote Access.

    It's the first issue if the problem also occurs with a second User.

    Cheers - Bob
  • 0
    The "remote access" box is NOT checked under Advanced. 

    When you say that user must be logged is as an allowed user of IPSec remote access, where is it configured that you're speaking of?
  • 0
    It's the box in the 'IPsec Remote access rule' on the 'Connections' tab of 'Remote Access >> IPsec'.  This must be a user known to the Astaro.

    Cheers - Bob
  • 0
    Bob,

    Thanks for your help. I had Preshared Keys chosen for some reason instead of X.509.

    It works now!