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"remote access" tab will not appear

jaypeetee
I followed along in the "Remote Access via IPSec - Configuring ASG and Client" PDF but I cannot get the tab to appear.

Any hints as to what i'm doing wrong?


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  • 0
    I'm guessing that youre referring to the tab in the User Portal - right?

    Two conditions are necessary and sufficient if you already can log into the User Portal.  First, on the 'Advanced' tab of the User Portal setup, you must not disallow Remote Access.  Second, you must be logged into the Portal as an 'Allowed User' of IPsec Remote Access.

    It's the first issue if the problem also occurs with a second User.

    Cheers - Bob
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  • 0
    I'm guessing that youre referring to the tab in the User Portal - right?

    Two conditions are necessary and sufficient if you already can log into the User Portal.  First, on the 'Advanced' tab of the User Portal setup, you must not disallow Remote Access.  Second, you must be logged into the Portal as an 'Allowed User' of IPsec Remote Access.

    It's the first issue if the problem also occurs with a second User.

    Cheers - Bob
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