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No update path for UTM Endpoint Clients

lenny_01
Hi,

I installed the Endpoint Protection Client. The Client shows up in the UTM 9 as "Online", so this is working so far. 
But on the client where Endpoint is installed, i can't download updates due to there is noch given update path. Wether primary nor secondary path.

Any ideas?

Cheers,
lenny [:)]


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Parents
  • 0
    The endpoint version can be checked via 'Product info >> Software' from within the Endpoint UI. There is no 'new' installer, yet (as I said, it still contains outdated v10.0.5 endpoint). But as soon as it has been installed, Auto update will download & install v10.0.8 to become current.
  • 0 in reply to trollvottel
    In my case is version 10.0.5 has been installed.
  • 0 in reply to floges
    As Mario said, after the initial install, eventually the Update system will automatically update the client to 10.0.8. It may take a little while.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    - My First Install with Full Version worked.
    - Subsequently my Update Field is empty like what you all experienced.
    - Reason I attempted a reinstall is to test the "quick" install and the "full install"

    - I attempted all the steps in this post and problem persist.

    - Any idea if they plan to fix this?

    - They need to make the installer "smarter", right now it is such a nightmare even for techie like us to get it to work.
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  • 0 in reply to BrucekConvergent
    - My First Install with Full Version worked.
    - Subsequently my Update Field is empty like what you all experienced.
    - Reason I attempted a reinstall is to test the "quick" install and the "full install"

    - I attempted all the steps in this post and problem persist.

    - Any idea if they plan to fix this?

    - They need to make the installer "smarter", right now it is such a nightmare even for techie like us to get it to work.
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