Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 19 replies
  • Subscribers 1 subscriber
  • Views 6595 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

[7.003] Prefetch is no longer working

Agadoo
Since upgrading to v. 7003 the prefetch mechanism is no longer working.

I can't receive any email. They stay on the server. With prefetch switched to off, i receive my mails.

To track this issue I need a more detailed pop3 log. 
Is there a way to have more debugging information? 

Is there a way to delete the prefetch database? 
Switching the prefetch to off seems not to delete the database


This thread was automatically locked due to age.
Parents
  • 0
    [7.003]  I was having a problem with with two of three computers that refused to receive email from a Road Runner POP3 server when prefetch was turned on.  Email from Earthlink would always work.  It took me a while to figure out what was different about the one computer that allowed it to work properly.  It had the free version of Grisoft AVG installed with email scanner enabled.  Apparently AVG inserts itself between Outlook Express and the internet, and somehow fixes whatever the problem is.  The two computers would stop at "Authorizing" until the connection timed out.  After installing AVG on them, they also have no problem with prefetch.  
    I hope Astaro doesn't mind me mentioning a rival antivirus product on their website. www.grisoft.com/free

    BillE
  • 0 in reply to BillE
    I don't think this issue was fixed with 7.004.  I still time out with prefetch enabled.  I agree with the AVG work around, because that is what is installed on all my machines that work with prefetch.

    Trying to be smart, I uninstalled AVG from my main machine to test 7.004, and sure enough, Outlook 2003 timed out during authentication.   So I reinstalled AVG, and it still times out! ARGGG!  The email scanner on AVG with the outlook plugin is active, but I still can't get my mail.

    Any Suggestions?

    Tripp
  • 0 in reply to trippank
    Yes, I agree with you. The problems are still there.

    After prefetch and pop3 proxy turned off for 4 hours, and then switching both on again, i got this log. 


     (none) pop3proxy[557]: id="110E" severity="debug" sys="SecureMail" sub="pop3" name="Listening..."

    2007:05:15-18:16:35 (none) pop3proxy[557]: id="111U" severity="info" sys="SecureMail" sub="pop3" name="inactive user deleted" info="could not reset database"

    2007:05:15-18:16:36 (none) pop3proxy[557]: id="111S" severity="debug" sys="SecureMail" sub="pop3" name="prefetching not enabled, database reseted"

    2007:05:15-18:16:45 (none) pop3proxy[850]: id="110E" severity="debug" sys="SecureMail" sub="pop3" name="Listening..."

    2007:05:15-18:16:45 (none) pop3proxy[850]: id="111H" severity="debug" sys="SecureMail" sub="pop3" name="Starting fetcher threads" count="2"

    2007:05:15-18:16:45 (none) pop3proxy[850]: id="110I" severity="debug" sys="SecureMail" sub="pop3" name="Prefetcher initialized"

    2007:05:15-18:16:45 (none) pop3proxy[850]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" info="communication error with cffd" message="basic_ios::clear"

    2007:05:15-18:16:45 (none) pop3proxy[850]: id="110I" severity="debug" sys="SecureMail" sub="pop3" name="Prefetcher initialized"

    2007:05:15-18:16:45 (none) pop3proxy[850]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" info="communication error with cffd" message="basic_ios::clear" 


    As you can see, at this point i haven't downloaded a message, but got the first error.

    After trying to download my mails, i got this error: 

    name="Update APOP support" userid="2" server="www60.your-server.de" support="0"

    name="Error" message="basic_ios::clear" serverid="2" server="www60.your-server.de" 
    . 

    There are no additional errors in the logs and no email is received by my mail client (thunderbird 2.0)
  • 0 in reply to Agadoo
    I'm experiencing the same issues.  This is fairly disappointing as the entire I reason I spent today updating astaro from 6 to 7 was the promise of pop3 email proxying.  Now I've had to turn it off because with prefetch disabled the downloads are so slow it was unbearable, and with it on I wasn't getting any email on 3 accounts and one account wouldn't connect.  :s Are there any updates to when the fixes will be released?
  • 0 in reply to LarryBeall
    Release [7.005] has been installed and the bug is still there. 
    Damn, it's dissapointing. 


    severity="debug" sys="SecureMail" sub="pop3" name="Prefetcher started" 

    severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="1" server="www60.your-server.de" support="0" 

    severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="1" server="www60.your-server.de" 

    severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="1" server="www60.your-server.de" support="0" 

    severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="1" server="www60.your-server.de" 

    severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="1" server="www60.your-server.de" support="0" 

    severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="1" server="www60.your-server.de" 

    severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="1" server="www60.your-server.de" support="0" 

    severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="1" server="www60.your-server.de" 

    severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="1" server="www60.your-server.de" support="0" 

    severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="1" server="www60.your-server.de" 

    severity="debug" sys="SecureMail" sub="pop3" name="Prefetcher finished" 
Reply
  • 0 in reply to LarryBeall
    Release [7.005] has been installed and the bug is still there. 
    Damn, it's dissapointing. 


    severity="debug" sys="SecureMail" sub="pop3" name="Prefetcher started" 

    severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="1" server="www60.your-server.de" support="0" 

    severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="1" server="www60.your-server.de" 

    severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="1" server="www60.your-server.de" support="0" 

    severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="1" server="www60.your-server.de" 

    severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="1" server="www60.your-server.de" support="0" 

    severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="1" server="www60.your-server.de" 

    severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="1" server="www60.your-server.de" support="0" 

    severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="1" server="www60.your-server.de" 

    severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="1" server="www60.your-server.de" support="0" 

    severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="1" server="www60.your-server.de" 

    severity="debug" sys="SecureMail" sub="pop3" name="Prefetcher finished" 
Children
Cookie Information Banner