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[7.403] WAN NIC Down after up2date to 7.403!

BarryG
After installing the 7.403 up2date, my internet connection wouldn't come up.

It is completely possible that my ISP decided to wig out at the same time; I'm not sure.

My LAN was working, and it's the same model NIC as the WAN.

ethtool was showing the WAN NIC up and down, and ifconfig was showing it up and down and up with and without an IP.

the kernel log was repeating
2009:06:08-16:55:05 fw kernel: e1000e: eth0 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None

I messed with it for awhile and rebooted once and powered off once, but couldn't get it back up.
I'm now back on 7.402 after a re-install/restore, and it's working fine.

Question: did the network driver or anything else change in 7.403 that could cause something like this?

Thanks,
Barry


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Parents
  • 0
    I tried the up2date again; lost network again... tried lowering the network link to 100 or 10mbps but it never worked... I could ping the gateway for short periods with about 90% loss, still kept seeing messages in the kernel log like
    2009:06:08-18:14:27 fw kernel: e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow Control: None

    Thanks,
    Barry
  • 0 in reply to BarryG
    I take it you are seeing the issue on the last machine listed in your signature... I've installed the 7.403 up2date on several different units that use the e1000 driver, but haven't seen that problem yet... do you see link issues on the ports if you connect them to a different switch?

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to davepyper
    Dave, that link didn't work.
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
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    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    Dave, that link didn't work.


    Links to the knowledgebase never work... Guido posted the contents above.

    Astaro told me the same thing today; use the workarounds until they can fix it.

    Hopefully they're re-release 7.403 when they've figured it out.

    Barry
  • 0 in reply to BarryG
    There appears to have been a re-release of 7.403 yesterday... can anyone from Astaro confirm, and confirm that this problem is addressed?
    No mention at Astaro Up2Date Announcements

    Thanks,
    Barry
  • 0 in reply to BarryG
    There appears to have been a re-release of 7.403 yesterday... can anyone from Astaro confirm, and confirm that this problem is addressed?
    No mention at Astaro Up2Date Announcements

    Thanks,
    Barry


    I just noticed this as well.  
    Does anyone know how to force Astaro to re-install 7.403 (released 6/19), when I have the older v7.403 (from 6/8)?  I downloaded the up2date file and manually uploaded it through Webadmin, yet it never shows up on the available update package list in Webadmin.
  • 0 in reply to Jhaislet
    I just noticed this as well.  
    Does anyone know how to force Astaro to re-install 7.403 (released 6/19), when I have the older v7.403 (from 6/8)?  I downloaded the up2date file and manually uploaded it through Webadmin, yet it never shows up on the available update package list in Webadmin.


    I've seen mention here before that the 'version file', in /etc iirc, can be edited back to the previous version, and then that will cause up2date to get the next version update again.

    Looks like there's a leading space in the file, so be careful editing it, and make sure you have a backup of the config downloaded first.

    Barry
  • 0 in reply to BarryG
    hi,

    i´ve just installed 7.403 from 7.402 with the new re-release from 06/21.
    Works fine, no problems with NICs, just a very short delay (> 2 min) after reboot till the NICs came up.

    After all, everything shows up to work fine.

    CU
    Thomas
  • 0 in reply to BarryG
    Barry, i am using 7.403 on my machine without having any troubles.
    Installed the Up2Date package from the FTP server while it was only a Soft-Release.
    But i need to mention that i am using a fixed IP on my external interface which is connected to a DSL router.
  • 0 in reply to KKnecht
    I just tried the new 7.403 update, and I'm still having the same problem with my external connection.
    I assume that this is the new 7.403 update as the firewall emailed me on Friday about it.
    The file attached to the email was u2d-desc-7.403-363.txt, if that means anything.

    I've hard-coded my external IP for now, and am setting 'version' back to 7.402 to try the update again.

    Barry
  • 0 in reply to BarryG
    Bravely trying it again...
    fw has downloaded 7.403 again:

    /var/up2date/sys # ll
    total 74408
    -rw-r--r-- 1 root root 76111342 Jun 23 18:31 u2d-sys-7.403.tgz.gpg
    /var/up2date/sys # md5sum u2d-sys-7.403.tgz.gpg
    dc546fa9b9cd0d996f2b2db9e8a29e35  u2d-sys-7.403.tgz.gpg

    this matches ftp://ftp2.astaro.com/pub/ASG/v7/up2date/u2d-sys-7.403.tgz.gpg.md5
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