Not able to install Firmware 16.05.7(MR-7) or 16.05.8(MR-8) via SFM

Hi Michael,

As of now only v16.5 customers can upgrade to MR-7 or MR-8 firmware. Once SFOS MR-7/MR-8 release available for every customer (v15 / v16/ v16.5 customers), UP2Date entry for the SFOS MR-7/MR-8 firmware will be enabled for SFM/CFM.

Remark: Customer can upgrade SFOS firmware to SFOS 16.5 MR-7 or SFOS 16.5 MR-8 manually from SFOS GUI and through UP2Date if his XG firmware version is SFOS 16.5.

Ravi

Hej,

can you tell me exactly how this works? For which customers is MR-7/MR-8 not yet enabled? Is it possible to upload a firmware manually into the SFM?

Thanks.

Hi Michael,

For all customer 16.5 MR-7/MR-8 and SFOS v17 GA version UP2date entry is not yet enabled for SFM/CFM.

No, It is not possible to upload the firmware manually into the SFM.

SFOS Remark:

Customer can upgrade SFOS firmware to SFOS 16.5 MR-7 or SFOS 16.5 MR-8 manually from SFOS GUI and through UP2Date.

Thank you for your answer. Is there already a timeline when this will be released for SFM?

Thank you for your answer. Is there already a timeline when this will be released for SFM?

Hi Michael,

I don't have timeline detail as of now. But it will take time.

I suggest you to upgrade SFOS firmware using check for latest firmware option of SFOS or manually upgrade.

Ravi

I'm sorry to hear that. I have about 90 XGs to update.

Hi Michael,

I can understand your situation. I will update as soon as i know about timeline.

Ravi

Hej Ravi,

thank you.

Any Updates?

Hi Patrick,

I am still awaiting timeline detail from Product team.

Reference id: NCCC-5442.

Ravi

Hi Ravi. You posted a BugID. But as far as I understand, this is not a Bug, this is by design of Sophos Firewall Manager?

Hi HuberChristian,

Yes, its by design of Sophos Firewall Manager. But to track the update for the issue, i have provided task id.

Ravi

Ok. I would be glad, the Design for further SFM-Releases would be reviewed in this point. So this weakness of SFM can be purged, and make it possible with SFMv17 to Update any future v17 Maintenance Releases. :)

As of today I realized that I'm able to install v17.0.2 via SFM. I have some XG with 16.05 MR6 / MR8 / 17.0 can u confirm that all these Versions can be upgraded? Do I have the Option to Rollback if something goes wrong e.g. from Version v17.0.2 to 16.05.6 ?