Not able to install Firmware 16.05.7(MR-7) or 16.05.8(MR-8) via SFM

Question

Hej, 
 i was not able to install the latest two firmwares (MR-7 and MR-8) via the Sophos Firewall Manager. The latest available version is 16.05.6 (MR-6). 
 Can anyone help me with this problem? 
 
 Thanks.

RaviPatel · Accepted Answer

Hi All, 
 
 SFOS v17 MR-2 is declared as GA version for all v15, v16, v16.5, v17 release. 
 SFOS v17 MR-2 firmware is available via SFM/CFM. 
 User can upgrade up to SFOS v17 MR-2 firmware from SFM/CFM. 
 
 Ravi

RaviPatel · Answer

Hi Michael, 
 As of now only v16.5 customers can upgrade to MR-7 or MR-8 firmware. Once SFOS MR-7/MR-8 release available for every customer (v15 / v16/ v16.5 customers), UP2Date entry for the SFOS MR-7/MR-8 firmware will be enabled for SFM/CFM. 
 Remark: Customer can upgrade SFOS firmware to SFOS 16.5 MR-7 or SFOS 16.5 MR-8 manually from SFOS GUI and through UP2Date if his XG firmware version is SFOS 16.5. 
 Ravi

RaviPatel · Answer

Hi Michael, 
 For all customer 16.5 MR-7/MR-8 and SFOS v17 GA version UP2date entry is not yet enabled for SFM/CFM. 
 No, It is not possible to upload the firmware manually into the SFM. 
 SFOS Remark: 
 Customer can upgrade SFOS firmware to SFOS 16.5 MR-7 or SFOS 16.5 MR-8 manually from SFOS GUI and through UP2Date.

As of now below is the status for firmware availability to all the customers in SFOS through SFOS as UP2Date server. 
 
 All SF 16.05 installations see MR8 in SFOS through UP2date. 
 All SF 16.01 installations only see MR6 in SFOS through UP2date. 
 Once they updated to SF 16.05 MR6, they will see the 16.05 MR8 as well. 
 
 Ravi

RaviPatel · Answer

Hi Patrick, 
 I am still awaiting timeline detail from Product team. 
 Reference id: NCCC-5442. 
 Ravi

RaviPatel · Answer

Hi HuberChristian, 
 Yes, its by design of Sophos Firewall Manager. But to track the update for the issue, i have provided task id. 
 Ravi

RaviPatel · Answer

Hi Patrick, 
 Yes, All 16.05. MR-6/MR/8/17.0 all version can be upgraded. 
 Do I have the Option to Rollback if something goes wrong e.g. from Version v17.0.2 to 16.05.6 ? 
 You can rollback to firmware which was available in other slot in SFOS firmware page. But configuration of rollback firmware (16.05.6) will be displayed. Not the latest firmware 17.0.2 configuration. 
 Ravi