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Not able to install Firmware 16.05.7(MR-7) or 16.05.8(MR-8) via SFM

Steppenwolf

Hej,

i was not able to install the latest two firmwares (MR-7 and MR-8) via the Sophos Firewall Manager. The latest available version is 16.05.6 (MR-6).

Can anyone help me with this problem?

 

Thanks.



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  • 0

    Hi Michael,

    As of now only v16.5 customers can upgrade to MR-7 or MR-8 firmware. Once SFOS MR-7/MR-8 release available for every customer (v15 / v16/ v16.5 customers), UP2Date entry for the SFOS MR-7/MR-8 firmware will be enabled for SFM/CFM.

    Remark: Customer can upgrade SFOS firmware to SFOS 16.5 MR-7 or SFOS 16.5 MR-8 manually from SFOS GUI and through UP2Date if his XG firmware version is SFOS 16.5.

    Ravi

     

  • 0 in reply to RaviPatel

    Hej,

    can you tell me exactly how this works? For which customers is MR-7/MR-8 not yet enabled? Is it possible to upload a firmware manually into the SFM?

    Thanks.

    With best regards,

    Steppenwolf

  • 0 in reply to Steppenwolf

    Hi Michael,

    For all customer 16.5 MR-7/MR-8 and SFOS v17 GA version UP2date entry is not yet enabled for SFM/CFM.

    No, It is not possible to upload the firmware manually into the SFM.

    SFOS Remark:

    Customer can upgrade SFOS firmware to SFOS 16.5 MR-7 or SFOS 16.5 MR-8 manually from SFOS GUI and through UP2Date.

    As of now below is the status for firmware availability to all the customers in SFOS through SFOS as UP2Date server.

    • All SF 16.05 installations see MR8 in SFOS through UP2date.
    • All SF 16.01 installations only see MR6 in SFOS through UP2date.
    • Once they updated to SF 16.05 MR6, they will see the 16.05 MR8 as well.

    Ravi

     
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  • 0 in reply to Steppenwolf

    Hi Michael,

    For all customer 16.5 MR-7/MR-8 and SFOS v17 GA version UP2date entry is not yet enabled for SFM/CFM.

    No, It is not possible to upload the firmware manually into the SFM.

    SFOS Remark:

    Customer can upgrade SFOS firmware to SFOS 16.5 MR-7 or SFOS 16.5 MR-8 manually from SFOS GUI and through UP2Date.

    As of now below is the status for firmware availability to all the customers in SFOS through SFOS as UP2Date server.

    • All SF 16.05 installations see MR8 in SFOS through UP2date.
    • All SF 16.01 installations only see MR6 in SFOS through UP2date.
    • Once they updated to SF 16.05 MR6, they will see the 16.05 MR8 as well.

    Ravi

     
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