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XG Home interface issues

njak'

I switched from UTM 9.x to the (for me) new XG Home.

Its an old PC working under UTM perfect with

- 2x 1port 1Gb Cards (cant remember from which company, nothing on the cards)

- 1x 4port 1Gb Card HP NC364T

Now, after installing XG Home, the boot screen shows (see below):

Total number of interfaces: 6

but i cant connect to the firewall on any port, doesn’t matter which card.

Only if i remove the 4port card i can connect to the firewall, just want know if its the Intel problem?

be irritated because the Boot screen shows correct number of interfaces.



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  • 0 in reply to LuCar Toni

    this is shown without the 1x 4port 1Gb Card HP NC364T on Port1

    this is shown with the 1x 4port 1Gb Card HP NC364T on Port1

     

    this is shown with the 1x 4port 1Gb Card HP NC364T on Port6

  • 0 in reply to LuCar Toni

    never was on CLI before, shall i use a special command on ethtool?

  • 0 in reply to njak'

    ethtool shows you a "Link detected". Then you plug in to the different interfaces and try all numbers (Port1-Port2 etc.) #ethtool Port1   #ethtool Port2 etc. 
    This should give you an idea, which ports on Linux are mapped to which Port on the Hardware. 

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  • 0 in reply to LuCar Toni

    with the 1x 4port 1Gb Card HP NC364T he switches Port 1-4 to this interface and i can connect to it.

    Website shows me all interfaces, but with ethtool he shows me on Port5 and Port6: Link detected: no

    doesnt matter if the cable is in or not

  • 0 in reply to njak'

    I cannot follow your comment.

    You should use the console and do one cable per interface and check, which of the Port Numbers this port actually is. 

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  • 0 in reply to LuCar Toni

    if the 1x 4port 1Gb Card HP NC364T is attached, he switches Port1 and Port2 (before on 2 1x1GBit interfaces) to the 1x 4port 1Gb Card HP NC364T. It shows on Port1-4 ports Link detected: yes from up to down on the HP interface.

    it seems the 2x 1GBit are now on Port5 and Port6 but shows now: Link detection:no doesn’t matter if a cable is connected or not. only the green Led shines on these both interfaces if the HP interface is atteched.

    Port7 i dont have and ethtool shows me it doesnt exist, so i think Port1 and Port2 without the HP is now Port 5 or 6.

  • 0 in reply to njak'

    You should re do this with only one cable. Then take a notepad and map every result. This should give you an idea, what is going on. 

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  • 0 in reply to LuCar Toni

    i used only 1 cable and i maped every result.

    Doesn’t matter which Port i try in ethtool, if the cable is in one of the both 1x1GBit i only got Link detected:no

    Only if the HP interface is attached too. ;(

  • 0

       thx for the great advice with CLI and ethtool, used both never before :thumbsup: 

    my hardware:
    slot1 - PCIE 1x
    slot2 - PCIE 1x
    slot3 - PCIE 16x
    slot4 - PCI

    card1 - PCIE 1x1GBit - no name
    card2 - PCIE 1x1GBit - no name
    card3 - PCIE 4port 1Gb Card HP NC364T
    card4 - PCI 1x1GBit - no name

    Configuration 1 - all installed cards are connectable
    slot1 - card1
    slot2 - card2
    slot4 - card4

    Configuration 2 - only card3 is connectable
    slot1 - card1
    slot2 - card2
    slot3 - card3
    slot4 - card4

    Configuration 3 - card2, card3 and card4 are connectable
    slot1 - card2
    slot2 - card1
    slot3 - card3
    slot4 - card4

    never found out without ethtool

    web interface shows all time all installed interfaces, but they are only connectable as shown above

    configuration 2 worked on UTM9 without problems, nothing changed on hardware, but on XG problems shown above.

  • 0 in reply to njak'

    I suspect an installation problem. Because the system is not build to "hot plug" Interfaces like that (if there are not Flexi Ports). So maybe in your full stack, you could try to reinstall SFOS and check once again, if the full setup is connectable. 

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