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I am also experiencing loss of sophosuiserver (menubar icon) after it tries to update.  I am using 8.06c on freshly installed mountain lion on my 2011 macbook pro 13inch.  Common and release a fix already, this is disgusting.  Also sometimes the on-access scanner get disabled but for unknown reasons.  By the way, uninstall, repair permissions, reinstall does not work.   When is 8.0.7 expected?

A Sophos employee said that 8.0.7c should be out prior to next month's update, but did not give me any more information.

I did Uninstall, used Onyx to repair permissions, restart which with Onyx is obligatory, and installed, and to date all is good

Ladies and Gentlemen, regarding Sophos 8.0.6 and the incompatibility with Mac OS 10.8, I have the solution, in a word it is........ClamXav.

Unfortunately, ClamXav doesn't have a real-time scanner; it's an on-demand-only product. I know to some this will be sufficient, but a real A/V program is useless in my books without a RT scanner.

I have uninstalled, repaired permissions (no errors found), and re-installed Sophos 8.0.6c three times now, and I can tell you this is NOT a permissions issue. Even my Console logs don't show any errors with Sophos of any kind. This is simply a case of a bug that was missed by QA, and is apparantly a low priority to fix.

I often find Mac A/V products get the short end of the stick vs their PC counterparts. Look at Kaspersky, they have pretty much abandoned all the paying customers of Kaspersky for Mac 2011 by NEVER fixing multiple serious glitches.

I switched to Sophos after getting shafted by Kaspersky, but now looks like this company is the same, sad...

The fatal error issue, while exhibiting some of the same visual symptoms, is actually a different issue than that being discussed in this thread.  I have seen, in fact, four different issues described in this thread, all of which result in the menu item vanishing, but for different reasons.

The main item being discussed in this thread has to do with the menu item vanishing after an automatic update on 10.8 GM and later operating systems.  This deals with a known bug that is being actively worked on by the product team.  More details are available in one of the other threads on this issue.

The secondary item being discussed in here is version independent, and has to do with files having incorrect permissions set/corrupt files and the resulting updates failing to reinitialize after the updated data is downloaded.  This results in not only the menu item failing to load, but the on-access scanner failing to reinitialize.  It is usually fixed by an uninstall/repair disk/repair permissions and re-download/re-install of the Sophos installer.  This issue impacts a very small number of users; the software can not generally get into this state without some significant interference under the hood.

The third and fourth issues (fatal error under 10.4 and older cases of SAV menu items vanishing/turning grey) also have their own discussion threads on here, and have their own workarounds and fixes.

As for the suggestion to switch to ClamXAV -- why not just disable on-access scanning?  You'd end up with a "similar" product, but backed by continual detection updates, live lookups, and an enterprise-level 24x7 analysis lab.

THanks for your attempt at sympathizing, however we won't be satisfied until 8.0.7 is released and the bug is confirmed FIXED (first bug mentioned)!