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Disappearing Icon

I am happy to declare that uninstalling then repairing permissions and then reinstalling Sophos for a second time actually fixed the errors. When the updates arrive, the product momentarily turns off on-access scanning (the shield turns grey) but it turns back on in a second or two. This still shouldn't happen, but I assume this issue, along with the other issues (disappearing icons, fatal errors, etc.) will be fixed in the 8.0.7 update.

:1008824


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  • I have experienced the fatal error/unable event twice in the last 3 weeks. I first reinstalled Sophos but this lasted 48 hours before failing. It started again after the reboot solution.
    What is interesting to this discussion is that I am using MacOS 10.4.11... not Mountain Lion.
    It would seem that it is not an incompatability between Sophos 8.0.6C and Mountain Lion alone.
    :1008934
Reply
  • I have experienced the fatal error/unable event twice in the last 3 weeks. I first reinstalled Sophos but this lasted 48 hours before failing. It started again after the reboot solution.
    What is interesting to this discussion is that I am using MacOS 10.4.11... not Mountain Lion.
    It would seem that it is not an incompatability between Sophos 8.0.6C and Mountain Lion alone.
    :1008934
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