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I am happy to declare that uninstalling then repairing permissions and then reinstalling Sophos for a second time actually fixed the errors. When the updates arrive, the product momentarily turns off on-access scanning (the shield turns grey) but it turns back on in a second or two. This still shouldn't happen, but I assume this issue, along with the other issues (disappearing icons, fatal errors, etc.) will be fixed in the 8.0.7 update.

:1008824


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  • I have uninstalled, repaired permissions (no errors found), and re-installed Sophos 8.0.6c three times now, and I can tell you this is NOT a permissions issue. Even my Console logs don't show any errors with Sophos of any kind. This is simply a case of a bug that was missed by QA, and is apparantly a low priority to fix.

    I often find Mac A/V products get the short end of the stick vs their PC counterparts. Look at Kaspersky, they have pretty much abandoned all the paying customers of Kaspersky for Mac 2011 by NEVER fixing multiple serious glitches.

    I switched to Sophos after getting shafted by Kaspersky, but now looks like this company is the same, sad...

    :1008930
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  • I have uninstalled, repaired permissions (no errors found), and re-installed Sophos 8.0.6c three times now, and I can tell you this is NOT a permissions issue. Even my Console logs don't show any errors with Sophos of any kind. This is simply a case of a bug that was missed by QA, and is apparantly a low priority to fix.

    I often find Mac A/V products get the short end of the stick vs their PC counterparts. Look at Kaspersky, they have pretty much abandoned all the paying customers of Kaspersky for Mac 2011 by NEVER fixing multiple serious glitches.

    I switched to Sophos after getting shafted by Kaspersky, but now looks like this company is the same, sad...

    :1008930
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