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AV database problem

While trying to retrieve the URL: http://www.astaro.org/login.php?do=login
Error message: No AV Database
Your cache administrator is: ME

I must turn the AV scanning off in "Web Security/ HTTP/S" in order to reach this site.

Received this message without turning on https scanning.

With HTTPS scanning turned on...

While trying to retrieve the URL: https://signin.ebay.com/ws/eBayISAPI.dll?co_partnerid=2&siteid=0&UsingSSL=1
Error message: No AV Database
Your cache administrator is: ME

I must turn the AV scanning off in "Web Security/ HTTP/S" in order to reach this site.

Why? Is my AV database corrupt?

Solution? Must I do a complete reinstall?

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0 BAlfson over 17 years ago

I don't know if you need to reinstall. Apparently, turning off dual scan resolves the problem of a missing CalmAV database. If it's the Avira database, Gert had a suggestion for an ssh command to run to list debugging information.

Cheers - bob

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0 BAlfson over 17 years ago

I don't know if you need to reinstall. Apparently, turning off dual scan resolves the problem of a missing CalmAV database. If it's the Avira database, Gert had a suggestion for an ssh command to run to list debugging information.

Cheers - bob

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Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 Jim Tagert over 17 years ago in reply to BAlfson

OOPs

I should have specifically stated in my first post that I installed the v7.4 upgrade prior to this happening and not assumed that one would recognize that previous versions did not have HTTPS scanning. My mistake...

So with this additional information, is an answer any more clear?

Jim
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0 BAlfson over 17 years ago in reply to Jim Tagert

Same answer. Cath has a prescription for the fix in a recent post today.

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0 ralix over 17 years ago in reply to BAlfson

I had the same problem. I followed the description in the link above. I created the missing directory "/var/storage/chroot-http/var/pattern/clamav" but the command "patterndist clam" failed because the pattern file was not found in the up2date directory. However I tried to turn on "dual scan" again and it works! I looked in the created directory again and found three files now.

Thanks for help!
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0 Jim Tagert over 17 years ago in reply to BAlfson

I'm trying to use putty to access ssh.

After typing "root", hitting enter, and typing the password that I chose, I cannot access the ASG.

2009:02:28-12:14:33 mydomain sshd[16123]: Failed password for root from 192.168.***.*** port 3750 ssh2

What an I doing wrong.

Thanks,
Jim
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0 ralix over 17 years ago in reply to Jim Tagert

Yes, root is not allowed to login from remote, you have to go the firewall directly.
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0 BAlfson over 17 years ago in reply to Jim Tagert

loginuser first via ssh

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0 Jim Tagert over 17 years ago in reply to BAlfson

not allowing me top make a directory?
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0 ralix over 17 years ago in reply to BAlfson

But as loginuser I'm not allowed to create the directory
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0 Jim Tagert over 17 years ago in reply to ralix

so if I understand correctly, to accomplish the task of correcting the AV database, I MUST log in using the console...

Is that correct?
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0 Cath over 17 years ago in reply to ralix

Hi Ralix,

Its a dual authentication system to get root access.

At first login prompt
login: loginuser
password - Your ssh password

To gain root access: su
password - Your root password
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