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New Virus Pattern up2date

Greetings-

Ever since my machine updated to version 6.301 I have been getting emails (usaully 5 - 10 per day) saying:

A new Virus Protection Pattern Up2Date was successfully installed.
For more information please see the attached file.

Funny part is my license doesn't have Virus protection included.

Any idea why this is happening? Is this a known issue?

Thanks,
Claud1e

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0 drees over 19 years ago

Apply 6.302 and it should go away.
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0 drees over 19 years ago

Apply 6.302 and it should go away.
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0 claud1e over 19 years ago in reply to drees

I applied 6.302 update on Aug 22. My box continues to download the updates, although only 3 yesterday.

Any other ideas?

Thanks,
Claud1e
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0 Scott_Klassen over 19 years ago in reply to claud1e

The original 6.302 update had a small bug in regards to anti-virus updates. Reapply with the newer version which was released on the 23rd. More information is available here: http://up2date.astaro.com/

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0 claud1e over 19 years ago in reply to Scott_Klassen

Scott-

I tried downloading the update from the 23rd and Importing it, but I get an error stating that it has already been installed. Perhaps I should download an ISO and do a quick rebuild from dialy backup?

Any other ideas?

Thanks,
Claud1e
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0 drees over 19 years ago in reply to claud1e

You don't have to reinstall the update, you can reboot the firewall which should also fix those alerts.
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0 claud1e over 19 years ago in reply to drees

Well....I've rebooted and the issue still occurs.

Now this morning I noticed 6.303 which I have downloaded and applied. Hopefully this will fix the issue.

Regards,
Claud1e
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0 claud1e over 19 years ago in reply to claud1e

OK, clearly this didn't work....

I've already got Virus Pattern updates since the upgrade to 6.303 this morning.

Ideas?

Perhaps the Astaro guys have some input? Or would like some more info in an effort to resolve the issue?

Thanks in advance,
Claud1e
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0 Gert Hansen over 19 years ago in reply to claud1e

Hi there all,
this is easy to explain.

In order to use Anti-Virus you need two subscriptions.

1) Secure Web or Secure Email Subscription
to be entiteled to use th AV and Spam functionality

2) Maintenance Subscription
which includes the Up2Date functionality.
This is needed to receive AV updates.
As soon as you have the maintenance subscriptions, you are entitled to receive updates, System as well as pattern updates.

Yes you can get Virus Pattern updates without the license to use them.
If once you get the license, you already have the latest pattern [:)]

there are two ways to disable that.

a) disable automatich pattern up2date completly
in System > Up2Date Service

b) disable all virus scanners in the proxy pages
in Proxies> HTTP, SMTP, POP3

regards
Gert
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0 claud1e over 19 years ago in reply to Gert Hansen

Thanks Gert!

As always, a nice explanation.

Regards,
Claud1e
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