This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

need help manually removing OSX/Geonei-A

Sophos cannot remove this threat from my computer. When I click "Reveal in Finder" i see the file but it will not let me delete the file or move it to my trash. I am not very tech-savvy so I am at a loss on what to do. Any help would be greatly appreciated!

This thread was automatically locked due to age.

Parents

0 TheDrew over 11 years ago

Hi jrego79,

Is this issue while using the Sophos UTM's builtin Endpoint Protection client? Or a seperate Sophos EndUser Protection suite?

This forum is dedicated to the Sopho UTM (formerly Astaro ASG) family of security appliances (Unified Threat Management | Network Firewall Appliances | Sophos UTM) and associated software. Support for Sophos Software such as EndUser Protection or SafeGuard products is supported through Home - SophosTalk community

Thanks,
Cancel
Vote Up 0 Vote Down

Cancel
0 BrucekConvergent over 11 years ago in reply to TheDrew

Thread closed--incorrect forum. See Andrew's Post above.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 BrucekConvergent over 11 years ago in reply to TheDrew

Thread closed--incorrect forum. See Andrew's Post above.

CTO, Convergent Information Security Solutions, LLC

https://www.convergesecurity.com

Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data