Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 19 replies
  • Subscribers 1 subscriber
  • Views 6595 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

[7.003] Prefetch is no longer working

Agadoo
Since upgrading to v. 7003 the prefetch mechanism is no longer working.

I can't receive any email. They stay on the server. With prefetch switched to off, i receive my mails.

To track this issue I need a more detailed pop3 log. 
Is there a way to have more debugging information? 

Is there a way to delete the prefetch database? 
Switching the prefetch to off seems not to delete the database


This thread was automatically locked due to age.
Parents
  • 0
    Debugging can be activated in 

    /var/mdw/scripts/pop3. Set the value of the param "--logmask=" from 15 to 31 and restart the proxy (/var/mdw/scripts/pop3 restart).

    We well see tomorrow where the problem is.
  • 0 in reply to Agadoo 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110J" severity="debug" sys="SecureMail" sub="pop3" name="Prefetcher started" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110N" severity="debug" sys="SecureMail" sub="pop3" name="check availability" server="www60.your-server.de" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110P" severity="debug" sys="SecureMail" sub="pop3" name="Server is available under the stored address." serverid="5" server="www60.your-server.de" serverip="213.133.104.60" port="110" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110R" severity="debug" sys="SecureMail" sub="pop3" name="Update server timestamp" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110P" severity="debug" sys="SecureMail" sub="pop3" name="Server is available under the stored address." serverid="5" server="www60.your-server.de" serverip="213.133.104.60" port="110" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110R" severity="debug" sys="SecureMail" sub="pop3" name="Update server timestamp" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110T" severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="5" server="www60.your-server.de" support="0" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110T" severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="5" server="www60.your-server.de" support="0" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110T" severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="5" server="www60.your-server.de" support="0" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110T" severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="5" server="www60.your-server.de" support="0" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110T" severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="5" server="www60.your-server.de" support="0" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110K" severity="debug" sys="SecureMail" sub="pop3" name="Prefetcher finished" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110T" severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="5" server="www60.your-server.de" support="0" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110K" severity="debug" sys="SecureMail" sub="pop3" name="Prefetcher finished" 


    I switched off prefetch and pop3 proxy for one day, then re-enabled it.
    As you can see, there is one error message repeating .

    Does anyone can confirm that behavior? 
    Does anyone has a clue to fix that?
Reply
  • 0 in reply to Agadoo 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110J" severity="debug" sys="SecureMail" sub="pop3" name="Prefetcher started" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110N" severity="debug" sys="SecureMail" sub="pop3" name="check availability" server="www60.your-server.de" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110P" severity="debug" sys="SecureMail" sub="pop3" name="Server is available under the stored address." serverid="5" server="www60.your-server.de" serverip="213.133.104.60" port="110" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110R" severity="debug" sys="SecureMail" sub="pop3" name="Update server timestamp" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110P" severity="debug" sys="SecureMail" sub="pop3" name="Server is available under the stored address." serverid="5" server="www60.your-server.de" serverip="213.133.104.60" port="110" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110R" severity="debug" sys="SecureMail" sub="pop3" name="Update server timestamp" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="110T" severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="5" server="www60.your-server.de" support="0" 

    2007:04:27-00:17:04 (none) pop3proxy[19671]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110T" severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="5" server="www60.your-server.de" support="0" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110T" severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="5" server="www60.your-server.de" support="0" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110T" severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="5" server="www60.your-server.de" support="0" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110T" severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="5" server="www60.your-server.de" support="0" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110K" severity="debug" sys="SecureMail" sub="pop3" name="Prefetcher finished" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110T" severity="debug" sys="SecureMail" sub="pop3" name="Update APOP support" userid="5" server="www60.your-server.de" support="0" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="1117" severity="error" sys="SecureMail" sub="pop3" name="Error" message="basic_ios::clear" serverid="5" server="www60.your-server.de" 

    2007:04:27-00:17:05 (none) pop3proxy[19671]: id="110K" severity="debug" sys="SecureMail" sub="pop3" name="Prefetcher finished" 


    I switched off prefetch and pop3 proxy for one day, then re-enabled it.
    As you can see, there is one error message repeating .

    Does anyone can confirm that behavior? 
    Does anyone has a clue to fix that?
Children
  • 0 in reply to Agadoo
    My fix in the past, for v7.002 and earlier was
    1/. disable prefetch and pop3 proxy
    2/. open a port (packet filter)
    3/. leave it open for a couple of hours with your e-mail client active
    4/. after you are happy that you have all your e-mail disable the packet filter rule
    5/. enable pop3 proxy
    6/. enable prefetch


    Don't disable then enable prefetch, it gets totally out of wack and you get strange results. Leave it for at least 2 days before you pass any judgment. If you decide not to use prefetch after all repeat steps 1-5.

    Ian M
  • 0 in reply to RFCat_vk_01
    Hi Guys,

    the problem only occurs with a few "special" pop3 servers and Windows Outlook/ Vista Mail. 

    The same problem is described here: http://astaro.org/showthread.php?t=18415. 

    As workaround you can use for example Thunderbird as new mail client.

    The good news are, the isssue is already fixed and is tested from our QA at the moment.
  • 0 in reply to koma
    Hi Koma,

    thanks for the answer. Well im using thunderbird, so in my case it`s probably the special webserver. What can be so special with a pop3 server?

    @RFCat_vk
    Thanks for the hint. I already tried this. Doesn`t help.
Cookie Information Banner