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Confidentialtiy Footer not working?

Hi,

I tried to add some information to my emails by using the confidentiality footer, but nothing is added to my outgoing mails.

When I add the Anti-virus check footer and scan outgoing mails, the text is added.

There is a note, that it will not be appanded when the content type of the mail is not known, but this is for both types of footers.

Anyone an idea, whats wrong?

Version 7.001

This thread was automatically locked due to age.

Parents

0 BlackLoTuS over 18 years ago

That's such a coincidence! I literally was just hopping on the board to post this very same question and your message was at the top of the list.

I have the same issue, but i've noticed that confidentiality footer seems reversed. It stamps itself on inbound emails and NOT on outbound. How do i reverse it? I'm using an exchange server and it is the only one allowed to relay mail through astaro. I'm testing by sending to external hotmail/yahoo accounts btw.

However, the AV footer is stamped on all in and outbound mail. So in the interim, i've resorted to adding the confidentiality footer to the av footer, but it's annoying that it doesn't work right since i get my own confidentiality footer on all inbound mail still.
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0 PabloDiablo over 18 years ago in reply to BlackLoTuS

I got the same issue! Also it would be nice implement a .html-footer instead of "normal" text.
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0 medic over 18 years ago in reply to BlackLoTuS

The Footer applies only on the incomming Mails!!!!!!!!!!!!!!!!!!!!
Strange....

Medic
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0 koma over 18 years ago in reply to medic

Confirmed. I have filed an issue in our bug tracking system.
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0 medic over 18 years ago in reply to BlackLoTuS

Same here, Footer applies only on incoming Mails.

Medic
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0 harryjagnarain over 18 years ago in reply to koma

Yes, the workaround that I've came up with is to set the conf. message in the AV message, this way the conf.message wil be send out.
Also good to know is that if there is a Exchange srvr in the network try using the direct smarthost to point forward to the ASG. The message wil applied to incoming message unfortunaly.
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0 MattG_01 over 18 years ago in reply to koma

Searching for a problem with my "Confidentiality Footer", I found this thread and realize this post is over 6 months. Confidentiality Footer is not appending to any SMTP emails. Running v7.007 ASG220.
Please advise.
Matt
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0 Gert Hansen over 18 years ago in reply to MattG_01

Do you have any html elements in your footer or a mailto link?

regards
Gert
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0 bernde over 18 years ago in reply to Gert Hansen

.. and no mailto or html content in the footer.
ASG-Software 7.007 and 7.006
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0 MattG_01 over 18 years ago in reply to Gert Hansen

Yes. I do have a "mailto" link in my footer. Is this no longer allowed/supported?
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0 FrancWest over 18 years ago in reply to MattG_01

Same here, the Confidentiality footer doesn't work anymore. It used to work fine, but I don't know since what Up2Date it failed. I've no link or mailto ref in the footer. Just installed 7.010, but even in that one it still doesn't work.

Franc.
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0 rrimmer over 17 years ago in reply to FrancWest

Just wondering if anybody has any more recent information on this one. As far as I am aware it is still not working in v7.101.
Can anyone confirm / deny this please?

Thanks
Richard
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0 rrimmer over 17 years ago in reply to FrancWest

Just wondering if anybody has any more recent information on this one. As far as I am aware it is still not working in v7.101.
Can anyone confirm / deny this please?

Thanks
Richard
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Children

0 RFCat_vk_01 over 17 years ago in reply to rrimmer

Hi folks,
the footer is appended, but I am not sure about Customisation -> GLobal though.

Ian M
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0 BigO over 17 years ago in reply to RFCat_vk_01
I have done a bit of testing of this feature over the past few days and on my ASG (v7.101) this is what I have found.

Incoming emails do get “stamped” as the email passes through the gateway by the text string in Email Security > SMTP > Anti-Virus > Anti-Virus check footer.
This also happens for outgoing messages.
In my opinion, this is working as designed.

If you use Email Security > SMTP > Advanced > Confidentiality footer, this text is placed below the Anti-Virus text string.

I have been able to use “some” basic HTML coding

This email was Anti Virus checked by Astaro Security Gateway.
http://www.astaro.com

and this seems to work in Outlook 2003 and in my ISP’s webmail client.

Other HTML has not worked; like using tags.

This email was Anti Virus checked by Astaro Security Gateway

This resulted in:
This email was Anti Virus checked by http://www.astaro.com">Astaro Security Gateway

Although this feature is not “feature rich” it does, for me at least, seem to work as it should.
More HTML functionality would be nice however. [:)]

Owen
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0 mkiehl over 17 years ago in reply to BigO

Hey All,

Make sure you have used the transparent proxy feature. Also verify the email server or client side is allowed in the "host based relay" section. This should take care of this problem.

If this was already addressed just ignore!!!!!

Best regards
Mike
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0 nucleon over 17 years ago in reply to mkiehl

Turn on "scan outgoing messages" on the Relay tab under SMTP. Once you've done this, your outgoing confidentiality footer messages will be attached. Without this enabled, the footers won't be added.
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