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login fail after update 9.310

fmag
Hye,

After update UTM 9.212 to 9.310, it's impossible to login in UTM.

login admin failed!!! and other login too !

VPN logion failed !

Reboot ? pass to astaro reserved (v9.212) ?

help please

2x UTM 220


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  • 0
    I do notice a flaw with the Reset WebAdmin Password instructions, if using SSH.  You should initially login with loginuser, then su to root after.  Is that the process you performed or were you doing the Reset All Passwords procedure?

    With the exception of the suggestions earlier in the thread, if you still can't login, you may need to re-install from ISO then apply your config-backup as a last resort.
    __________________
    ACE v8/SCA v9.3

    ...still have a v5 install disk in a box somewhere.

    http://xkcd.com
    http://www.tedgoff.com/mb
    http://www.projectcartoon.com/cartoon/1
  • 0 in reply to Scott_Klassen
    I am not using SSH (although I tried, but was unable to login).  I hooked a screen and keyboard to the box, and followed the instructions to change the loginuser and root password and then did a restart.

    I know when I did this about a week or 2 ago, I was able to get to the point of running the CC ....

    So step 16 is where I try to login as root and still cannot.
Reply
  • 0 in reply to Scott_Klassen
    I am not using SSH (although I tried, but was unable to login).  I hooked a screen and keyboard to the box, and followed the instructions to change the loginuser and root password and then did a restart.

    I know when I did this about a week or 2 ago, I was able to get to the point of running the CC ....

    So step 16 is where I try to login as root and still cannot.
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