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Problems since installing 9.204-20

Tango2
I just updated to 9.204-20 yesterday when I saw that the update was out.  Since then, I've had a bunch of SMTP problems with all email being quarantined.  Everything was working fine before, but now all inbound and outbound emails are quarantined saying either AV scanner unreachable or Malware(SCAN_ERROR).

Has some settings changed with the update that I may have overlooked?


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  • 0
    That is Ok, BasicGuard is special subscription type and is not included in Home license.

    Try to switch from dual scan to single scan, and to turn off and turn back on AV scanning.
  • 0 in reply to vilic
    When you say turn off AV scanning, exactly where do you mean to turn it off?

    I have tried hitting the "toggle switch" under the first SMTP screen (IIRC, I can't access the UTM right now), but that seemed to make no difference.  I also changed from the dual scan to single scan, but I didn't notice any changes there either.
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  • 0 in reply to vilic
    When you say turn off AV scanning, exactly where do you mean to turn it off?

    I have tried hitting the "toggle switch" under the first SMTP screen (IIRC, I can't access the UTM right now), but that seemed to make no difference.  I also changed from the dual scan to single scan, but I didn't notice any changes there either.
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