XG 125 gebraucht gekauft und noch registriert, was tun?

You need to conact the Sophos Customer Care and "proof" that you are the new owner. There are some legal restriction to it. 

Hi!

thanks for your Answer! Can you tell me how i connect the sophos customer care? 

If i logged in with my id there come a error/information like this:

Registration Request - Action Required

Thank you for your registration request. Unfortunately, we are not able to process your request at this time without further information. Please contact the team to help get this resolved. In the meantime you can still access many of our self-service resources like the Sophos Community, product documentation, knowledge base, and Sophos Techvids.

But how connect it myself to the team? :-)

Hi!

thanks for your Answer! Can you tell me how i connect the sophos customer care? 

If i logged in with my id there come a error/information like this:

Registration Request - Action Required

Thank you for your registration request. Unfortunately, we are not able to process your request at this time without further information. Please contact the team to help get this resolved. In the meantime you can still access many of our self-service resources like the Sophos Community, product documentation, knowledge base, and Sophos Techvids.

But how connect it myself to the team? :-)

Hallo Tom,

am besten eine Email schreiben an:   [Note: This email has been disabled - visit support.sophos.com to raise a case]

Oder man fragt einen Sophos Partner seines Vertrauens ...

Hallo Philipp,

Vielen Dank dir! Leider zeigt es mir die Email nicht an die du geschrieben hast ([Note: This email has been disabled - visit support.sophos.com to raise a case])

Ich habe nun Kontakt mit dem UTM-Shop aufgenommen und dort ein Ticket eingereicht. Vielleicht habe ich dort Erfolg

Tom Wörner