Hello!
Maybe I'm missing something simple but for me it’s very strange... I do not know why, but I don’t receive any more by mail the configuration backup files from our Sophos UTM 9.2 HW appliance.
On eth0 I have defined more Ethernet VLANs interfaces, one of them for our computer network. I have set an IP for this interface. A SMTP relay server exists in the same subnet and is reachable from the firewall.
I set our UTM to send automatically mails with the configuration to my mail account using the SMTP relay server:
- Management -> Backup/Restore -> Automatic Backups (Options & Send backups by mail)
- Management -> Notifications -> Advanced (External SMTP server)
I haven’t received any mail.
I even tried to send to myself an existing configuration already backed up
- Management -> Backup/Restore -> Backup/Restore
with no results.
I was not able to find in the logs of our SMTP relay server any data related to the sent mails mentioned previously.
When I've run on the HW appliance
- tcpdump -i any -nvv host
I was not able to see any attempt of the UTM to connect to the SMTP relay server in order to send those mails.
I’ve checked also the UTMs’ firewall live log under
- Network Protection -> Firewall -> Open live log
but also there was not shown any blocked attempt to send the mails.
Can anybody give me a hint? Thanks a lot in advance.
Best regards,
cicro
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