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web blockking

Hi,
Im using ASG 425 in my network.My only problem is how to change the message "blocked content" from astaro once my end user browse those site w/c is unreachable?
Most of the end users keep on complaining why ASG keep on blocking.

Thanks

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0 stevenhemelaere over 16 years ago

Hi asgnewbie,

you can change the displayed message when content is blocked in Management->Customization

Hope this helps [:)]
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0 asgnewbie over 16 years ago in reply to stevenhemelaere

Hi
Thanks for the idea.....but thats what I mean,that blocking is intended for SMTP or HTTP Proxy w/c you can change the message content and also the header itself.On your part havent tried to surf a sites w/c unreachable and astaro will displayed a message "content blocked"? Confusing right?
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0 BAlfson over 16 years ago in reply to asgnewbie

What does "w/c" mean?
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0 asgnewbie over 16 years ago in reply to BAlfson

in English term "w/c" means which.
Site you an example how to use w/c or "Which" in a sentence.
Example:
Which is good firewall astaro or fortinet?
W/c is good firewall astaro or fortinet?

Sorry for using short cut words in this topic.
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0 BAlfson over 16 years ago in reply to asgnewbie

Thanks, I figured it was one of those British inventions... we almost speak the same language!

Cheers - Bob
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0 stevenhemelaere over 16 years ago in reply to BAlfson

asgnewbie,

if i'm not mistaking, i already saw a thread concerning that specific problem, however i can't seem to find it anymore :S

Maybe Bob knows what thread it is?

Edit: And if i'm not mistaken, it's still a feature request...
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0 BAlfson over 16 years ago in reply to stevenhemelaere

I think it's on Astaro Gateway Feature Requests
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0 kbeatty over 16 years ago in reply to BAlfson

Yes, it's a feature request, but it shouldn't be listed as such. It's not a 'feature' at all - it's a bug in the current code. There is no 'block' being performed, it's simply the wrong message being displayed if a site times out or is otherwise unavailable. It's a real problem on my network too - I call it a 'phone call generator' because each and every user who see it believes that I'm blocking access to something they need.

Also, this message can't be modified on the Customization page. You can only change the real block messages, not this default one.

Once again, imho this IS a bug that needs immediate squashing, certainly it should not be a feature request.
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0 stevenhemelaere over 16 years ago in reply to kbeatty

I have to agree with you, kbeatty,

Hopefully Astaro will notice it between the feature requests,

otherwise the best leverage would be a Astaro preferred partner that sends in a bug report... hinting.. [;)]
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0 asgnewbie over 16 years ago in reply to stevenhemelaere

Hoping astaro could improve and evaluate further that lapses on their part.
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