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strange pppoe problem

hi there,

i got a strange pppoe problem. sometimes my dsl connection will drop and never come up again. i also tried the "tuned" pppoe setting for a faster reconnect but it will not work.

log files says something like "eth2 failure". i've replaced the nics by new and different ones - did not work out.

after restarting everything works fine. complete clean'n'fresh install does not work out.

it has been working fine on v3.

any hints?

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0 ffleder over 22 years ago

I've the Problem,too!!
I use the Astaro Version 4.
I think it's a Problem with the IP- Adress change from the
ISP! I can't toggle the Interface because i've Masq. activated... Hope to find e Fix or something.
I hope here's a little support from Astaro??!!
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0 ffleder over 22 years ago

I've the Problem,too!!
I use the Astaro Version 4.
I think it's a Problem with the IP- Adress change from the
ISP! I can't toggle the Interface because i've Masq. activated... Hope to find e Fix or something.
I hope here's a little support from Astaro??!!
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0 seb-zrh over 22 years ago in reply to ffleder

mmmh. i just replaced every piece of hardware (dsl modem, splitter, nics, cables) and got still the problem :-(
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0 oliver.desch over 22 years ago in reply to seb-zrh

the problem seems not to be related to hardware. We are currently evaluating
what the problem may cause - stay tuned.

o|iver
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0 pablito over 22 years ago in reply to oliver.desch

I'm inclined to agree it is something with the way the ISP renews the connection and how ASL's PPPoE deals with it.  I had one ISP with the same problem (I think they were using an NT Radius system that had issues).  DSL in the next town was fine.

In the town that works it works great.  The IPSEC tunnels rebuild and ez-ipupdate works.  The one that doesn't is a pain when IP renews, finally went to static IP and cost for that one.  Otherwise similar set-ups.
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0 seb-zrh over 22 years ago in reply to pablito

tonight i messed around with dhcp or fixed ips on pppoe-interface. doesn't matter... system hangs anyway.
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0 seb-zrh over 22 years ago in reply to seb-zrh

i just upgraded to .008 and we will see ;-)
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0 seb-zrh over 22 years ago in reply to seb-zrh

problem is still there... :-(
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0 jfeller over 22 years ago in reply to seb-zrh

Hello

Maybe the problem is the MTU size.
Try it when you set the MTU size in the advanced interface options to 1492 or maybe smaller.

I had a similar problem with a Sonicwall...

The standard of MTU is 1500 and can't be higher. But the PPPoE add 8 Byte and that’s because it can make Problems.

Maybe it helps...

jfeller
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0 Cory over 22 years ago in reply to jfeller

The MTU size can cause problems. It would be good to check with your ISP to see what they use for an MTU size. The default size is 1460 but some ISP's go as low or lower then 1392. Good Luck.
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0 seb-zrh over 22 years ago in reply to Cory

ok, i asked my provider: mtu of 1492 is fine. but by default mtu is set to this (checked with ifconfig).

mmmh. strange.
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0 ffleder over 22 years ago in reply to seb-zrh

I've study the log Files and this was my Answer! Astaro will wait 900 Seconds for reconnect to the ISP after an IP- change or Sync- fail.- I never wait 15 Min. before..
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