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SSO Webadmin

Sammoe
Hi @all
I have the following problem -maybe a configuration problem.

If I want open the Webadmin through UTM-M4 (SSO) the following error occurs.

RPC call to get device.sso failed: #10500 - No suitable role found

What's wrong ?
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  • 0 in reply to BrucekConvergent
    ACC SSO is supposed to work for ASG versions 7 and 8 and UTMv9.

    The difference between ASG 7/8 and UTM 9 is that in UTM 9 the username from the ACC is passed to the UTM, such that you are logged into the UTM as the same user you were on ACC.

    This user is also marked as being from ACC, such that someone with username 'admin' from ACC is distinguished from someone with username 'admin' on the UTM.



    sammoe, did you change the default roles on your UTM? There is a role AUDITOR, when the machine is installed. Is is possible that you changed this role?
    Are you trying to login as admin or auditor?
  • 0 in reply to rleibl
    Thanks for the clarification regarding SSO... I could have sworn that SSO to V8 instances was broken (on purpose)... guess not [:)]

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • 0 in reply to BrucekConvergent
    I get this exact error when I attempt to attach to UTM9 boxes.  When I attach to the ASGv8.*** it works fine.

    I dont have any users under the Auditor setting, Management | WebAdmin Settings | Access Control.

    Any other ideas?
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