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PPPoE Configuration disconnection

Last week I've installed new XG version, I was using Astaro before.

Everything configured as in the past, same line, bt right now i've disconnection of the line, I don't know if i've to set something in LCP options, at the moment are off.

I receive in log RCP time out, port down but after no reconnection.

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0 tomukasteris over 8 years ago

Hello,

I have the same situation. PPPoE dropping connection about 30 times per day. I have tried everything but still can't fix a problem.
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0 JanSadlik over 8 years ago

Hi,

I have PPPoE set as below and it works without problems on XG.

Regards
Jan
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0 Davide Schipani over 8 years ago in reply to JanSadlik

Is like mine except mtu, mine is 1500 and mss is 1452.

No problem with the old sophos astaro.
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0 tomukasteris over 8 years ago in reply to JanSadlik

Hi Jan,

What ISP provider do you have?

Have you checked Log Viewer under System? Does it show any logs for PPPoE down?

I get a lot "Disconnect PPPoE due to LCP timeout".

I have tried different MTU sizes but still is the same.

Have changed MTU size on LAN network to match your WAN MTU size?

Regards,

Tomas
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0 Davide Schipani over 8 years ago in reply to tomukasteris

Right same for me.. Same log error
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0 Davide Schipani over 8 years ago in reply to Davide Schipani

I think I found the problem related on new firmware version, tried to go back to old version and no disconnection since yesterday evening!
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0 JanSadlik over 8 years ago in reply to tomukasteris

Hi,

The MTU and MSS parameters should be the same on both sides of the PPPoE link. I have 2 PPPoE links: 300/40 Mbps fiber optic link from local provider and 50/5 Mbps VDSL telecommunication link from national operator. The only PPPoE messages are those at system startup but my logs are cluttered with DHCP messages and I can not show them now. I have XG125 (SFOS 16.05.3 MR-3).

Regards
Jan
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