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HCL - It is time to release an official one

lferrara

After one year of XG,

Sophos should release a Harware Compatibility List with all supported system (CPU, RAM, HD, RAID, NIC). The same HCL exists for UTM.

All the time before saying to customer that your HW can be used for XG, a test is needed! 

An HCL is somethig professional...

Thanks



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  • 0

    Hi All,

    My takes on this... To make a compatibility list for XG v16 will be too early at this stage when the OS is just born. I know that XG has been around for a while but, it received a lot of changes recently. I will still try to get some update from the concerned team to check if the required document is available. 

    Thanks 

Reply
  • 0

    Hi All,

    My takes on this... To make a compatibility list for XG v16 will be too early at this stage when the OS is just born. I know that XG has been around for a while but, it received a lot of changes recently. I will still try to get some update from the concerned team to check if the required document is available. 

    Thanks 

Children
  • 0 in reply to sachingurung

    Thank you Sachin.

    Most of the issue I have personally found are NIC drivers missing or Raid compatibility.

    So if you start building a HCL with all supported NIC and RAid is a good starting point....

    We will wait!

  • 0 in reply to lferrara

    Hi Luk,

    I communicated with the internal teams and SFOS supports all the hardware driver bundle as of the UTM  so, the same list can be followed for the SFOS Hardware Compatibility List.

    Thanks

  • 0 in reply to sachingurung

    Hi Sachin,

    That's great news, but I am not sure if it is entirely true right now.

    The following two drivers are used in my home appliance which works great with UTM software, but not so great with XG software (network appears to be working, but is not negotiating proper speed or simply not transporting any data).

    - Realtek RTL8111EVL

    - Realtek RTL8110SC

     

    So, the XG is definitely missing some network drivers!

    Could you maybe go back to the same team and pass that on? Thank you!

    Cheers,

    Jens

  • 0 in reply to JensStraten

    I was told the same thing about the Zotac Zbox and it worked with the UTM but it didn't with the XG, i had to send mine into dev so they could analyse it. It ended up being a bios issue.

    Emile

  • 0 in reply to Emile Belcourt

    Hi Emile,

    What BIOS setting would prevent the XG from properly identifying a network card? Could you provide some more details? I would like to check if I have a similar setting.

    Thanks,

    Jens

  • 0 in reply to JensStraten

    Hi Jen,

    It wasn't to do with the NICs, it was to do with incorrect reading of hardware information from the BIOS.

    With exception of loading the latest BIOS firmware, i don't think theres much you can do.

    Emile

  • 0 in reply to Emile Belcourt

    I guess I could look into a firmware upgrade, but isn't the BIOS information only affecting the identification of the network card? In my case, it does find the card, but there is an issue with the driver itself. I mean I have now tried three different types of Realtek network cards and none of them has worked...

    Anyhow, let me check if there is a firmware upgrade for the motherboard.

    Thanks,

    Jens

  • 0 in reply to JensStraten

    Jens,

    you can try with a Bios Upgrade (read the release notes of the new bios before you install the new firmware to check for new changes on NIC) but drivers here are the problems.

    An official HCL is needed.

  • 0 in reply to lferrara

    The BIOS update didn't make any difference as expected.

    Cheers,

    Jens

  • 0 in reply to JensStraten

    Sachin,

    Did you get any feedback from the development team on why we see previously working hardware no longer working?

    I did some more testing and it seems to me that the hardware detection code has issues because I found one port to be working perfectly (1GB at full duplex) on the hardware listed in my post above. So, it seems to have the right driver, but it somehow doesn't allocate it to all ports.

    There could be two reasons for that:

    1. My device is using two different network card types

    2. My device has a total of 5 network cards

    I kind of bought this device to use it for testing for a few years. From a hardware point of view it should easily be able to handle the XG workload. I mean it is quad core and I added 2 GB of memory. I also like that it has plenty of network cards which allows me to do testing in a home environment before upgrading our work appliance.

    Thank you for your efforts on this matter!

    Best regards,

    Jens