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HCL - It is time to release an official one

After one year of XG,

Sophos should release a Harware Compatibility List with all supported system (CPU, RAM, HD, RAID, NIC). The same HCL exists for UTM.

All the time before saying to customer that your HW can be used for XG, a test is needed! 

An HCL is somethig professional...

Thanks



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  • Hi Luk,

    Considering the vast changes done to the XG over the past year since Copernicus Alpha I think the compatibility list has been growing phenomenally and hasn't had a chance to even be developed into a public one yet.

    For instance my test Zotac Mainboard would have to be added after I sent it in for analysis as to why the install succeeded but the boot failed.

    Once all the dust has settled and we get v17 which is where the desired stable game is to be, that's when I expect we'll get an HCL.

    UTM9 had one because Astaro had been building one from at least v6. (almost 8 years ago)

    Emile

  • Hi All,

    My takes on this... To make a compatibility list for XG v16 will be too early at this stage when the OS is just born. I know that XG has been around for a while but, it received a lot of changes recently. I will still try to get some update from the concerned team to check if the required document is available. 

    Thanks 

  • Thank you Sachin.

    Most of the issue I have personally found are NIC drivers missing or Raid compatibility.

    So if you start building a HCL with all supported NIC and RAid is a good starting point....

    We will wait!

  • Hi Luk,

    I communicated with the internal teams and SFOS supports all the hardware driver bundle as of the UTM  so, the same list can be followed for the SFOS Hardware Compatibility List.

    Thanks

  • Hi Sachin,

    That's great news, but I am not sure if it is entirely true right now.

    The following two drivers are used in my home appliance which works great with UTM software, but not so great with XG software (network appears to be working, but is not negotiating proper speed or simply not transporting any data).

    - Realtek RTL8111EVL

    - Realtek RTL8110SC

     

    So, the XG is definitely missing some network drivers!

    Could you maybe go back to the same team and pass that on? Thank you!

    Cheers,

    Jens

  • I was told the same thing about the Zotac Zbox and it worked with the UTM but it didn't with the XG, i had to send mine into dev so they could analyse it. It ended up being a bios issue.

    Emile

  • Hi Emile,

    What BIOS setting would prevent the XG from properly identifying a network card? Could you provide some more details? I would like to check if I have a similar setting.

    Thanks,

    Jens

  • Hi Jen,

    It wasn't to do with the NICs, it was to do with incorrect reading of hardware information from the BIOS.

    With exception of loading the latest BIOS firmware, i don't think theres much you can do.

    Emile

  • I guess I could look into a firmware upgrade, but isn't the BIOS information only affecting the identification of the network card? In my case, it does find the card, but there is an issue with the driver itself. I mean I have now tried three different types of Realtek network cards and none of them has worked...

    Anyhow, let me check if there is a firmware upgrade for the motherboard.

    Thanks,

    Jens

  • Jens,

    you can try with a Bios Upgrade (read the release notes of the new bios before you install the new firmware to check for new changes on NIC) but drivers here are the problems.

    An official HCL is needed.