I do not know if this happens to others, but every time I edit a firewall policy that applies to a user, the authentication client disconnects.
Noel Zamora
Edited Tags
[edited by: Erick Jan at 11:52 PM (GMT -7) on 15 Sep 2022]
I do not know if this happens to others, but every time I edit a firewall policy that applies to a user, the authentication client disconnects.
Noel Zamora
Hi All,
I have finally managed to reproduce the reported instance once again! Yes, SAA (Sophos authentication agent) faces disconnection when any configuration change is made within the User Firewall Rule. As per my previous post on this thread, the issue is related with the ping pong communication. Ping-Pong communication breaks when there is a change inside a rule, reason why XG terms the user as inactive and throws disconnection.
I have escalated the issue and trying to get an update on this asap.
Thank you for your patience.
Sachin
P.S- Slawski The thread points a different issue than what you posted, request you to post a new thread separately.
Any updates on this issue?
Thanks
Hi Kumar,
It is still under development.
Thanks
Hi Kumar,
It is still under development.
Thanks