Sophos XGS V19.5 - Custom report scheduler mailing issue

Question

HI, 
 i am experiencing a strange error after upgrading to latest version. Custom report scheduler is sending multiple emails for a single daily report - i get 10 mails for a single job over a 2 hour span just after midnight. Deleted jobs and recreated fresh but same issue every day. I have rebooted firewall and cleared reports logs but still get same issue daily. See pic for scheduled report:

Vivek Jagad · Accepted Answer

Hey GregKleinhentz ,

Hey Greg, I checked it looks okay. But what you can do is as following:

> You can delete the existing scheduled reports
> Create a new one and then wait.

As the working is as following:

> I can see from the backend that the repeat job from the backend is already set.
> " REPEATJOB [ 0 00 10 * * 1-6 ] Tue Jan 24 10:00:00 2023 "
> So at 10 it will trigger the event.
> Then based on the data size it will some time in accumulating the data
> Once done, it will trigger for an email
> then you'll receive it.

Sophos XGS V19.5 - Custom report scheduler mailing issue

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