Reports disk Usage reached 90% exceeding the higher watermark of 90%

Question

Hello, 
 
 We have received the alert notification "Reports disk Usage reached 90% exceeding the higher watermark of 90%". 
 Kindly guide me before doing purge how I can download that data and then purge.

Vivek Jagad · Accepted Answer

Hello Nehal Modekar , Thank you for reaching out to the community, kindly find the useful KBAs for the reported issue: *NOTE - If report use is 80% or higher, the firewall will stop displaying reports. If report use is 90% or higher, the report database service is possibly dead. > Troubleshoot issue Log reports not available - https://support.sophos.com/support/s/article/KB-000035780?language=en_US > Manual purge of report data - https://support.sophos.com/support/s/article/KB-000035779?language=en_US > Troubleshoot on-box reporting issues - https://support.sophos.com/support/s/article/KB-000035777?language=en_US

Reports disk Usage reached 90% exceeding the higher watermark of 90%

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