Hello,
We have received the alert notification "Reports disk Usage reached 90% exceeding the higher watermark of 90%".
Kindly guide me before doing purge how I can download that data and then purge.
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Hello,
We have received the alert notification "Reports disk Usage reached 90% exceeding the higher watermark of 90%".
Kindly guide me before doing purge how I can download that data and then purge.
Hello Nehal Modekar,
Thank you for reaching out to the community, kindly find the useful KBAs for the reported issue:
*NOTE - If report use is 80% or higher, the firewall will stop displaying reports.
If report use is 90% or higher, the report database service is possibly dead.
> Troubleshoot issue Log reports not available - https://support.sophos.com/support/s/article/KB-000035780?language=en_US
> Manual purge of report data - https://support.sophos.com/support/s/article/KB-000035779?language=en_US
> Troubleshoot on-box reporting issues - https://support.sophos.com/support/s/article/KB-000035777?language=en_US
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services

Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hello Nehal Modekar,
Thank you for reaching out to the community, kindly find the useful KBAs for the reported issue:
*NOTE - If report use is 80% or higher, the firewall will stop displaying reports.
If report use is 90% or higher, the report database service is possibly dead.
> Troubleshoot issue Log reports not available - https://support.sophos.com/support/s/article/KB-000035780?language=en_US
> Manual purge of report data - https://support.sophos.com/support/s/article/KB-000035779?language=en_US
> Troubleshoot on-box reporting issues - https://support.sophos.com/support/s/article/KB-000035777?language=en_US
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services

Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hello Vivek Jagad,
Thank you for this useful KBs.