Hello,
We have received the alert notification "Reports disk Usage reached 90% exceeding the higher watermark of 90%".
Kindly guide me before doing purge how I can download that data and then purge.
This thread was automatically locked due to age.
Hello,
We have received the alert notification "Reports disk Usage reached 90% exceeding the higher watermark of 90%".
Kindly guide me before doing purge how I can download that data and then purge.
Hi,
Thank you for that information. What do you plan to do with the exported data? You cannot import it into the machine afterwards.
ian
XG115W - v19.5.1 mr-1 - Home
If a post solves your question please use the 'Verify Answer' button.
Perhaps you need to review that policy along the lines of what can we do with the data after we have backed it up. Is there software available that will allow you to review the backup data.
Ian
XG115W - v19.5.1 mr-1 - Home
If a post solves your question please use the 'Verify Answer' button.
Hello Nehal Modekar,
Thank you for reaching out to the community, kindly find the useful KBAs for the reported issue:
*NOTE - If report use is 80% or higher, the firewall will stop displaying reports.
If report use is 90% or higher, the report database service is possibly dead.
> Troubleshoot issue Log reports not available - https://support.sophos.com/support/s/article/KB-000035780?language=en_US
> Manual purge of report data - https://support.sophos.com/support/s/article/KB-000035779?language=en_US
> Troubleshoot on-box reporting issues - https://support.sophos.com/support/s/article/KB-000035777?language=en_US
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services

Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Hello Vivek Jagad,
Thank you for this useful KBs.