hi all,
i have 2 XG750 running v16.05.9 CMR-8 on HA
Q1. can i upgrade directly to v17.5 or i have to go v17.0, then to v17.5 ?
thanks in advance
newbie in sophos
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Hello chong lim,
Thank you for reaching out to the community, following is the upgrade path:
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v16.05 has declared EoL
Would request you re-image the appliance to the latest firmware:https://support.sophos.com/support/s/article/KB-000036812?language=en_US
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You can download the ISO from: https://download.sophos.com/network/SophosFirewall/installers/index.html
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Yup, he will loose the config !!
And step by step upgrade can cause either way config disruption not that he has a valid support. If he was on v17.5 still be considered and v18.06 is the right choice to migrate !!
v16 I do not see any hopes at all
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
You can find it here - Move to a different firmware version: https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/Firmware/FirmwareMoveToDifferentVersion/index.html
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
If you get the installers, you could upgrade to 17.0 and afterwards to 17.5. I don't know, whether a direct upgrade to 17.5 was supported nor can I find any informations about this anymore.
Once you are on 17.5, you need to install at least 17.5 MR-14 - then you are able to perform an upgrade to the latest 19.0 firmware.
If you have an active support subscription: Maybe Sophos Support is able to support you with this - or at least able to get you the old update files. But I am not sure about this.
This also might help you: Upgrade SFOS 16.05.3 MR-3 to SFOS 18.5.3 MR3-Build408 or SFOS 19.0.0 GA-Build317 - Discussions - Sophos Firewall - Sophos Community
i read somewhere that there is upload and boot method? but i cannot seem to find it again.
You are referring to a manual update process - which is technical correct. You can upload firmware updates and reboot the firewall. But you will need the update files for this - and I am not sure, whether they are still available.
i read somewhere that there is upload and boot method? but i cannot seem to find it again.
You are referring to a manual update process - which is technical correct. You can upload firmware updates and reboot the firewall. But you will need the update files for this - and I am not sure, whether they are still available.