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Trying to install XG Home on XG 115 rev.2 appliance

Kevin Lopez2

I've recently gotten an XG 115 rev.2 off eBay and have tried to install the XG Home version software on it (SW-19.0.0_GA-317.iso), but cannot get it to work.

I've tried all of the following and cannot get it to work:

- The ubuntu method here (https://hifish.ch/en/2022/03/20/sophos-xg-home-on-a-sophos-appliance/) where I fully installed Ubuntu in hopes of it updating the MBR during the partitioning. Fully installed Ubuntu, and still got the "detected sophos physical device please get proper installation source" error.

- I tried this (https://community.sophos.com/sophos-xg-firewall/f/discussions/119814/xg-home-on-xg-115-rev3-appliance) several times where I deleted all the partitions, created an ext4 and a fat32 partition and neither would work.

- Also tried this (https://community.sophos.com/sophos-xg-firewall/f/discussions/96731/install-xg-home-on-xg-appliance---how-to) several times and couldn't get it to work. 

So, now I'm thinking the next step is to swap out the SSD to get it to work but I REALLY don't want to have to do that, especially because so many people on here and on Reddit are saying it's not necessary. 

Any help would be greatly appreciated, Thanks. 



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  • 0

    Swapping out the ssd is the quickest and simplest fix or taking the ssd out and hard formatting it to remove the sophos proprietary data which is stoping you from installing the software.

    ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Do you know what the difference is between removing the SSD and formatting it and using a live gparted usb to format while it remains installed?

  • 0 in reply to rfcat_vk

    Also, do you know which type of SSD would be a good replacement drive if I were to go that route?

  • 0 in reply to rfcat_vk

    Also, do you know which type of SSD would be a good replacement drive if I were to go that route?

  • 0 in reply to Kevin Lopez2

    Hi Kevin,

    first question and this my thoughts only. I suspect that when still connected to the XG it is considered a primary drive and does not allow access to all partitions where as when removed there are no access constraints.

    second question. Any disk between 60 and 128 gb. Any smaller will fill up too quick, any larger and it will take too long to format during installation,

    ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    I would think that if I boot into an Ubuntu or Gparted live USB, that the internal drive on the firewall would not show up as a primary drive and could be totally overwritten. Not saying you're wrong, just trying to understand why this is happening and how to fix it without sinking any more money into this project. 

  • 0 in reply to Kevin Lopez2

    Remove the disk and perform a full format on a windows machine or a device that will write over all partitions.

    ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    So I don't have a SATA to USB adapter to format it like an external drive but I do have another laptop that I could install the Firewall drive  into. Im going to give that a try and see what happens.

  • 0 in reply to Kevin Lopez2

    From memory when working in it we used partition  magic because the windows format does not repartition a drive.

    ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    So I installed the Sophos XG's SSD into an old laptop, booted into a live Ubuntu USB with the XG's hard drive inside and formatted it a few times with gparted and re-installed it into the firewall and no luck. Still getting the same error. I sure would like to know from someone at Sophos what it is exactly that triggers the installer to throw that error. Is it the Hard Drive? If so, what condition exactly is it that has to be present on the drive or other hardware to cause that alert, and how can a home user overcome that issue.

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