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HP Printers Not Receiving an IP Address

Tommy Scanlan

Hello, I recently set up a XGS 126 sophos box in my office.

My 2 HP printers, M604 and M602 will not receive an IP Address. They just have 0.0.0.0

I have a feeling the new Sophos box is to blame, but I have no idea how to fix it so they can get an IP Address. Does anyone have any suggestions?



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  • 0

    Hi Tommy Scanlan

    Please check DHCP request is coming from your printer or not check with below command and please share the output : 

    console>tcpdump ‘port 67 or 68

    Thanks and Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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  • 0

    Hi Tommy Scanlan

    Please check DHCP request is coming from your printer or not check with below command and please share the output : 

    console>tcpdump ‘port 67 or 68

    Thanks and Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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