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iCloud SMTP Issues

NOOB to Sophos XG.

It appears that I cannot use Apple's iCloud to send emails. I'm not having any issues with receiving emails to my iCloud accounts, nor am I having issues sending or receiving with Gmail. When I try to send using iCloud, I get the following error in Apple Mail and am unable to change the setting in MacOS 12.2.1:

I have the firewall email setting in Legacy mode, with the following SMTP TLS Configuration:

However, I've seen others note that the issue is a DNS issue, but none note the solution. Can someone give the solution publicly?

Thank you in advance.



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  • This is strange. I installed Outlook and set up iCloud there using an app password. Sending and receiving mail works without issue, so it's definitely something to do with how Apple Mail sets up the SMTP connection, as it doesn't require an app-specific password.

  • Hi,

    my wife uses outlook as well as mac mail, I don't like the new outlook I have had to revert to legacy mode to be able to configure email accounts. The new version locks sending details on the assumption they are the same as the receiving details and uses the wrong ports.

    Ian

    XG115W - v19.5.1 mr-1 - Home

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