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iCloud SMTP Issues

NOOB to Sophos XG.

It appears that I cannot use Apple's iCloud to send emails. I'm not having any issues with receiving emails to my iCloud accounts, nor am I having issues sending or receiving with Gmail. When I try to send using iCloud, I get the following error in Apple Mail and am unable to change the setting in MacOS 12.2.1:

I have the firewall email setting in Legacy mode, with the following SMTP TLS Configuration:

However, I've seen others note that the issue is a DNS issue, but none note the solution. Can someone give the solution publicly?

Thank you in advance.



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Parents Reply
  • Hi,

    I gave up because of issues with the XG and the CAs on mail servers on two different ISPs mail accounts. I don't scan smtp/s and have to trust the on user machines anti-whatever for protection.

    One ISP )RSP) has a CA which has about 20 of the company websites in it and the XG reports the name is not the same, this company has many many mail customers so I would suspect there is an issue with the CA scanning on the XG, but how to prove it?

    Ian

    XG115W - v19.5.1 mr-1 - Home

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