Issues with teams calls

in this topic I'd expect those packets to be out of order. So packets to a connection that has already closed between the two sides.

You need to dump that on XG and analyze that dump externally with wireshark.

What's the issue you're having with teams? I'm asking because we also have some: very unsharp and hanging video like this:

I've triple checked the Office 365 Exceptions are correct - they are fine.

BeEf is it possible you have these issues on Sophos endpoints with HTTPS decryption enabled? Because Ijust thought it could  not be a firewall but endpoint issue if it decrypts teams / skype communication. We decrypt on EP side. Did not check this furhter - just wanted to give an other hint what may be causing this.

I can tell you, if I'd need to maintain those Microsoft O365 Exceptions on the enpoints, I'd rather disable that still-not-ready feature there.

BeEf is it possible you have these issues on Sophos endpoints with HTTPS decryption enabled? Because Ijust thought it could  not be a firewall but endpoint issue if it decrypts teams / skype communication. We decrypt on EP side. Did not check this furhter - just wanted to give an other hint what may be causing this.

I can tell you, if I'd need to maintain those Microsoft O365 Exceptions on the enpoints, I'd rather disable that still-not-ready feature there.