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Issues with teams calls

BeEf

Hello,

we have issues with teams calls and suspect that the sophos XG 550 (latest official firmware) is causing this.

Examining one of the clients I found these entries. 

What is/could be an invalid packet in this context?

Regards,
Bernd



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Parents
  • 0 in reply to Robbie Marquardt

    Endpoint Computer Capabilities (i.e., Legacy Hardware Issues) ...
    Very new and performant hardware.


    Background Processes and Open Apps that Reduce Computer Performance. ...
    Unlikely. Checked AV updates, software updates, CPU Load.


    Home Office     Networking Issues. ...
    Happens in office, high bandwith to internet 10 GBit Backbone, 1 GBit to the client


    VPN Software Routing for Network Access. ...
    Not in this case. For VPN software we use split tunnel in general.

    Internet Service Provider (ISP) Performance Issues.

    High & reserved bandwith. The only thing could be are maybe spikes that fly below the granularity of PRTG network monitoring. Maybe wrong priority of Teams packets.

    Sometimes in the past we saw incoming packets blocked for some time. This resulted in almost similar behaviour  but was more widespread among clients.

Reply
  • 0 in reply to Robbie Marquardt

    Endpoint Computer Capabilities (i.e., Legacy Hardware Issues) ...
    Very new and performant hardware.


    Background Processes and Open Apps that Reduce Computer Performance. ...
    Unlikely. Checked AV updates, software updates, CPU Load.


    Home Office     Networking Issues. ...
    Happens in office, high bandwith to internet 10 GBit Backbone, 1 GBit to the client


    VPN Software Routing for Network Access. ...
    Not in this case. For VPN software we use split tunnel in general.

    Internet Service Provider (ISP) Performance Issues.

    High & reserved bandwith. The only thing could be are maybe spikes that fly below the granularity of PRTG network monitoring. Maybe wrong priority of Teams packets.

    Sometimes in the past we saw incoming packets blocked for some time. This resulted in almost similar behaviour  but was more widespread among clients.

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