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Issues with teams calls

BeEf

Hello,

we have issues with teams calls and suspect that the sophos XG 550 (latest official firmware) is causing this.

Examining one of the clients I found these entries. 

What is/could be an invalid packet in this context?

Regards,
Bernd



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  • 0

    Hi BeEf

    Please check the Application filter and Web filter Logs too.

    Verify you have no issue with the existing web and application filter policy applied you may create a source IP  base firewall rule and keep on TOP of all the firewall rules and check Teams call is working or not 

    Thanks and regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to Bharat J

    Hello Bharat J,

    doing a separate rule for one client is a strange suggestion as we want to handle all clients the same and a lot of clients have teams calls etc.

    Maybe I am doing this for all my client networks instead. In what way would it be better to have such a rule on top instead of matching it later with the same criteria. I there any performance increase or higher Bandwidth then.

    We use Webfilter allwow all or none. No SSL/TLS inspection for the network and no special Application filtering ...

    Regards
    BeEf

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  • 0 in reply to Bharat J

    Hello Bharat J,

    doing a separate rule for one client is a strange suggestion as we want to handle all clients the same and a lot of clients have teams calls etc.

    Maybe I am doing this for all my client networks instead. In what way would it be better to have such a rule on top instead of matching it later with the same criteria. I there any performance increase or higher Bandwidth then.

    We use Webfilter allwow all or none. No SSL/TLS inspection for the network and no special Application filtering ...

    Regards
    BeEf

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