Heads-Up: SFOS 18.5.2 MR-2-Build380 losing PPPoE-Passwords

Hello there,

Thank you for contacting the Sophos Community.

Have you opened any case related to this?

Would it be possible for you to open a case and provide the following logs

syslog.log, applog.log, netword.log 

Not sure if you’re planning to upgrade any other of your customers that has more than 2 PPPoE links, but if you do please provide the logs mentioned above so this can be investigated. 

Regards,

Hi, emmosophos.

I think the problem is that in v18.5.2, the PPPoE password in DB are encrypted. In v18.5.1 and earlier versions, the password is storaged in clear text. Maybe, when converting the passwords, the script only convert the first record in DB. All the subsequents records are replaced with the password of the first record.

I'll send you a PM.

Thanks for the clarification.
I am looking forward to your PM.

Thanks for the clarification.
I am looking forward to your PM.