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Log for Sophos AP issues?

Wayne Folta

Just had our [EDIT per rfcat_vk, who pointed out original "APX 30" is not a proper model] APX 320 crash. Solid red light. Power cycled it (unplugged cable, it's on PoE) and it went to an odd green blinking cadence (I think faster than normal), then red again, then seemed to reboot and is back in service now.

Are there any logs that can be checked to see what happened? Or are AP crashes just one of those things you can't really tell what happened?



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  • 0 in reply to FormerMember

    I didn't try resetting from the XGS87 (I don't generally have a wired connection to it, so my main laptop was offline because the AP was down).

    I did reset by pulling the AP's ethernet from the PoE injector, waiting, then plugging back in, to literally power cycle it. It then rebooted with the slightly faster green flash, then went red, then appeared to reboot again and successfully came back up and is still working the next day.

    Haven't had the XGS or the AP crash in the months we've had it, so it was a bit of a surprise when the AP went red-light. There have been no AP firmware updates since July.

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