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XG Firewall Time getting out of sync

I use One-Time Password and the Time on the device is very important.

I tried to "Use pre-defined NTP Server"  My Time zone is "Australia/Sydney" 

For some reason, the Current Time is out by 30 minutes. 

So I tried to use "Do not use NTP Server" and set the time manually. It works for little while, but the clock kept getting out of sync and then VPN users cannot login because the One-Time Password from the authenticator app just won't work.

Any ideas?



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  • Here is the logviewer when I filter the Admin log with search word "Time"

    You see, this morning, the time has gone out by 2 hours, I had to adjust the time from 10:30am back to 8:50am

    I am scratching my head on how this happen. 

    Time Log comp Status Username Src IP Message Message ID
    24/08/2021 8:50 GUI Successful tobyadmin 192.168.1.180 Date and Time setting were changed '2021-08-24 10:30:55 AEST' to '2021-08-24 08:50:51 AEST' by 'tobyadmin' from '192.168.1.180' using 'GUI'  17502
    23/08/2021 16:27 GUI Successful tobyadmin 192.168.1.180 Date and Time setting were changed '2021-08-23 16:18:10 AEST' to '2021-08-23 16:27:27 AEST' by 'tobyadmin' from '192.168.1.180' using 'GUI'  17502
    23/08/2021 15:27 GUI Successful tobyadmin 192.168.1.180 Date and Time setting were synchronized with NTP Server by 'tobyadmin' from '192.168.1.180' using 'GUI'  17504
  • Because I have stopped using the NTP Server, time is just set manually.

  • What happens when you use the full admin account, rather than yours?
    ian