Unable to Connect Sophos VPN in China

Hi Gerald John Aguyaoy,

Good day!

Yes, you are right. China ISP block this VPN communication. Please check with ISP to allow connection for specific destination IP or FQDN if that permits.

Hi Nilesh,

So they need to allow this IP (see yellow mark) ?

Thanks

Gerald

Yes. If Firewall has multiple IP Addresses, you need to add all the WAN interface IP Addresses in the exception list.  

Yes. If Firewall has multiple IP Addresses, you need to add all the WAN interface IP Addresses in the exception list.