Email QUEUED

Hi Phillip Sumby,

Thank you for reaching out to Sophos Community.

Can you please check the connectivity to the mail server by following the steps mentioned in the below article?

support.sophos.com/.../KB-000035965

Sure... I can get the relay working using our hybrid exchange IP over port 25, but i'm trying to make it work with smtp.office365.com and authentication credentials. Do you know if that's possible from this device? Works perfectly fine from other devices i've configured. 

Sure... I can get the relay working using our hybrid exchange IP over port 25, but i'm trying to make it work with smtp.office365.com and authentication credentials. Do you know if that's possible from this device? Works perfectly fine from other devices i've configured. 

Sophos XG only supports the following authentication methods to authenticate against Microsoft Office 365.

• PLAIN
• Digest MD5
• CRAM MD5 

Ensure that one of these authentication methods is configured at the server end.

You may try setting up mail server with the below settings:

Mail server IPv4 address/FQDN - Port: smtp.office365.com - 587
Connection security: STARTTLS