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Getting access denied on specific websites

Cab0053

I am trying to access a safe website  (https://us.louisvuitton.com/eng-us/homepage) I keep getting the error access denied: You don't have permission to access "">us.louisvuitton.com/.../homepage" on this server.

Reference #18.4da42b17.1607572983.8435d22

I have removed all web filter policies from my outbound firewall rule - flushed the dns cache, rebooted the firewall and still no luck.

I can ping and traceroute to the website internally 

I just set up this firewall a few days ago (this is a personal home firewall running sophos xg home) 

Thanks in advance for the help 



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