Please raise a help ticket in sophos we are not able to connect sip from local server to cloud server through sophos firewall.
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Please raise a help ticket in sophos we are not able to connect sip from local server to cloud server through sophos firewall.
Hello Vinod,
Thank you for contacting the Sophos Community!
To create tickets with Support as mentioned by rfcat_vk, please ask your reseller/partner to use the Support Portal, or you can log one ticket by yourself using this link https://support.sophos.com/support/s/?language=en_US
When opening the ticket please provide more details about the issue you are facing, if this is a new setup, was working before, what are you seeing in the live logs, what troubleshooting steps have you followed, take a look at this RR for some best practices to follow when opening a ticket!
Regards,
Hi,
why don't you create a ticket or ask your reseller/partner to raise a ticket in the support portal. The users in these forums can assist but not create your ticket.
Were you able to connect to the SIP provider or is this just a new issue?
Hav you created a firewall rule to allow your SIP traffic out?
Ian
XG115W - v19.5.1 mr-1 - Home
If a post solves your question please use the 'Verify Answer' button.
Hi,
why don't you create a ticket or ask your reseller/partner to raise a ticket in the support portal. The users in these forums can assist but not create your ticket.
Were you able to connect to the SIP provider or is this just a new issue?
Hav you created a firewall rule to allow your SIP traffic out?
Ian
XG115W - v19.5.1 mr-1 - Home
If a post solves your question please use the 'Verify Answer' button.