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SIP Registration issue from local server to cloud server.

Please raise a help ticket in sophos we are not able to connect sip from local server to cloud server through sophos firewall.



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  • Hello Vinod,

    Thank you for contacting the Sophos Community!

    To create tickets with Support as mentioned by rfcat_vk, please ask your reseller/partner to use the Support Portal, or you can log one ticket by yourself using this link https://support.sophos.com/support/s/?language=en_US 

    When opening the ticket please provide more details about the issue you are facing, if this is a new setup, was working before, what are you seeing in the live logs, what troubleshooting steps have you followed, take a look at this RR for some best practices to follow when opening a ticket!

    Regards,

Reply
  • Hello Vinod,

    Thank you for contacting the Sophos Community!

    To create tickets with Support as mentioned by rfcat_vk, please ask your reseller/partner to use the Support Portal, or you can log one ticket by yourself using this link https://support.sophos.com/support/s/?language=en_US 

    When opening the ticket please provide more details about the issue you are facing, if this is a new setup, was working before, what are you seeing in the live logs, what troubleshooting steps have you followed, take a look at this RR for some best practices to follow when opening a ticket!

    Regards,

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