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Same VPN issue VPN SSL not working on 17.5.14

abderrahim morjane1

Since I upgraded the firmware to version 17.5.14 I'm not able to update users configuration, when I download vpn ssl configuration file its size is 0 kb, I reloaded the aplliance certificate used on the VPN SSL configuration but it dosent solve the problem, I opend a ticket it was closed by sophos automatically with no resolution, no feedback, I called on the phone I waited on the toll for 30 minutes after that when I spoke to sophos representative I told him the issue he stoped answering,

I'm really deceived of such behaviour from an international security companie,

Shame,



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    Likely one of your Certs is still broken or your appliance is not registered. 

    If you go to Administration and licensing, what do you see? Please do not post a plain screenshot. blank your SN please. 

    If you go to the Certificate - CA tab. What do you see? 

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  • 0

    Likely one of your Certs is still broken or your appliance is not registered. 

    If you go to Administration and licensing, what do you see? Please do not post a plain screenshot. blank your SN please. 

    If you go to the Certificate - CA tab. What do you see? 

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